Market Financial Center Manager - Getzville Area / Buffalo Market

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Market Financial Center Manager - Getzville Area Buffalo Market Getzville New York

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Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge

Job Description At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us

Job Description This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner fostering a team environment and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence ensuring that all aspects of the financial center run effectively and cohesively.

Responsibilities Operates as a back up financial center leader within a market Manages client traffic engaging and appropriately routing clients and fostering client retention Manages business results through formalized management routines and coaching Creates a world class client experience environment Manages market-level initiative prescribed by market leaders Drives operational excellence

Managerial Responsibilities This position may also have responsibilities for managing associates. At Bank of America all managers at this level demonstrate the following responsibilities in addition to those specific to the role listed above.

Opportunity & Inclusion Champion Creates an inclusive team where members are treated fairly and respectfully.

Manager of Process & Data Demonstrates and expects process knowledge data driven decisions simplicity and continuous improvement.

Enterprise Advocate & Communicator Delivers clear and concise messages that motivate convey the why" and connects contributions to business results.

Risk Manager Leads and encourages the identification escalation and resolution of potential risks.

People Manager & Coach Knows and develops team members through coaching and feedback.

Financial Steward Manages expenses and demonstrates an owners mindset.

Enterprise Talent Leader Recruits on-boards and develops talent and supports talent mobility for career growth.

Driver of Business Outcomes Delivers results through effective team management structure and routines.

Required Qualifications 1 years of leadership experience demonstrated through one or a combination of the following coaching training andor motivating a work team Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability Proven record of balancing risk and making sound decisions while achieving business goals Strong interpersonal skills including the ability to easily engage others in dialogue convey sincere interest in buildingdeepening relationships and demonstrate a commitment to providing personalized service Strong organizational skills including the ability to manage multiple responsibilities prioritize and delegate while delivering results Strong communication skills including verbal non-verbal written and presentation and active listening skills Proficiency in computer skills and professional programs for example Microsoft Office Must be able to work weekends andor extended hours and travel to any financial center within the defined market​

Desired Qualifications 1 years of management experience including hiring coaching and developing direct reports Experience in the following industries Consumer bankingfinancial services mortgage retail andor hospitality Bachelors Degree in related field Bilingual fluent verbal and written​​

Skills Coaching Customer Service Management Customer and Client Focus Performance Management Talent Development Business Operations Management Recruiting Result Orientation Risk Management Sales Performance Management Inclusive Leadership Leadership Development Prioritization Problem Solving Referral Management

Minimum Education Requirement High School Diploma GED Secondary School or equivalent

Shift1st shift United States of America

Hours Per Week 40

Learn more about this role

Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge

Full time JR-26014468 Manages People No Travel Yes 75 of the time Age requirement Must at least be 18 years of age.

New York pay and benefits information New York pay range 72000.00 - 90300.00 annualized salary offers to be determined based on experience education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits access to paid time off resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve

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