Market Operations Associate - Live Events (US)

Rothera
  • Chicago, New York
  • Remote
    14 days ago

    Job Description

    Bringing the future into focus.

    Rothera is building the premier prediction market in partnership with Robinhood and Susquehanna International Group.

    By empowering traders to take positions on the events that shape our world, Rothera’s platform harnesses the scale and power of financial markets to produce timely, unique, and effective information discovery for leaders and decision-makers to ask and answer their most important questions. 

    Rothera operates at the frontier, generating market-driven forecasts that turn intuition into insight.

    About the role

    The Live Events Associate is responsible for monitoring markets related to high-profile events across sports, politics, economics, digital assets, and more. This position presents an opportunity to rapidly learn about market structure, regulated exchanges and clearinghouses, and event contracts from the front lines in a customer-facing role. 

    Live Events Associates use Rothera’s proprietary tools to record and track event outcomes, maintaining fair and orderly markets, and protecting the integrity of Rothera’s tradeable products. Associates engage directly with Rothera’s engineers, product managers, and executive leaders to resolve mission-critical questions and issues.

    Live Events Associates exhibit high aptitude and as such may start out with limited industry exposure. To be successful they must be adaptive, highly empathic, and motivated to learn. They take initiative to understand the nuances of real-world events, and the listed contracts related to them, in a fast-moving market while mastering Rothera’s trading, clearing, and data services.

    Markets are constantly changing, and Live Events Associates regularly face time-sensitive, unstructured challenges in high-visibility situations where actions and decisions are consequential. This role is one of significant responsibility and requires conscientiousness and focus over extended periods. In partnership with Rothera’s engineers, Associates use their deep understanding of Rothera’s products and fluency with Rothera’s proprietary tools and operational workflows to execute a high volume of routine settlement processes, as well as researching emergent anomalies to identify actionable solutions.

    Locations

    Live Events Associates can work in-person hybrid out of Rothera’s New York or Chicago offices, or they can work on a fully remote basis.

    Schedule

    Rothera’s Live Events Associates work on the front lines during the biggest events and the crucial moments when the market is most active.

    Live Events Associates Operational Coverage (Thursday – Sunday)

    • First Shift: 10:00 AM – 7:00 PM ET (7:00 AM – 4:00 PM PT)
    • Second Shift: 6:00 PM – 3:00 AM ET (3:00 PM – 12:00 AM PT)

    In addition to core shift coverage, this role involves individualized training and milestone-based project obligations. Live Events Associates participate in strategic projects outside of core coverage shifts to meet key project objectives without compromising operational support.

    What you’ll do

    • Monitor real-world events and ensure that outcomes are recorded on a timely basis within Rothera’s listing, trading, clearing and settlement environments
    • Maintain Rothera’s listed event contracts, ensuring accurate product specifications, trading parameters, and settlement terms
    • Synthesize user feedback and coordinate communications when escalating critical event-related issues
    • Execute and maintain Rothera’s operational procedures, including the final settlement of events
    • Develop expertise with Rothera trading systems, market functionality, order types, and external interfaces
    • Collaborate with internal teams at Rothera, including Technology Operations, Product Management, Sales, Quality Assurance, Compliance, and Regulation

    What you’ll bring

    • Bachelor's degree or equivalent combination of education and professional experience
    • Initiative to delve beyond surface-level answers and continuously cultivate subject matter expertise
    • Disciplined attention to detail
    • Excellent verbal and written communication skills
    • Ability to quickly acquire new concepts and ideas
    • Availability and commitment to flexibly accommodate an event-driven work schedule and an on-call environment
    • Significant desire to learn and contribute in a rapidly evolving environment and industry with a strong sense of curiosity and commitment to customer service

    Desired, but not required

    • 1 - 2 years of experience in an institutional trading environment or a detail-driven startup environment
    • Some professional exposure to, or familiarity with, electronic trading, exchanges
    • Python programming experience, e.g., composition of simple scripts to automate manual processes or assist with routine assignments
    • Some ability to query large datasets and analyze query results

    Benefits & Compensation

    This position has a base salary of $80,000 - $110,000 per year, plus participation in a discretionary annual incentive bonus program.

    Rothera is dedicated to advancing the careers and personal well-being of our team members. We are continuously exploring ways to support our employees holistically, including a 401(k) plan with employer match, health, vision, and dental insurance for employees and eligible dependents, paid time off, and much more.

    Why you should join the mission

    If you want a critical role in a path-breaking company, you belong here. 

    Rothera values initiative from individuals of all backgrounds. We are proud to be an inclusive workplace and do not discriminate on the basis of race, religion, national origin, age, disability or handicap, sex, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

    This is a full-time position. This position is not available for visa sponsorship now or in the future. Applicants must be authorized to work in the U.S. on a permanent, indefinite basis.

    Numbers & Facts

    LocationChicago, New York (
    Remote
    )

    Skills

    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Data Setsunmatched
    • Detail Orientedunmatched
    • Economicsunmatched
    • Forecastingunmatched
    • Incentive Programsunmatched
    • Market Trackingunmatched
    • On Callunmatched
    • Operational Supportunmatched
    • Operations Processesunmatched
    • Politicsunmatched
    • Presentation/Verbal Skillsunmatched
    • Product Managementunmatched
    • Python Programming/Scripting Languageunmatched
    • Quality Assuranceunmatched
    • Query Analysisunmatched
    • Regulatory Complianceunmatched
    • Salesunmatched
    • Scripting (Scripting Languages)unmatched
    • Sportsunmatched
    • Startupunmatched
    • Stock Marketunmatched
    • Technical Operationsunmatched
    • Time Managementunmatched
    • Trading Systemsunmatched
    • Writing Skillsunmatched

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