Market Operator

Overview

Job Purpose

ICE NGX Inc, is looking for a Market Operator who will provide gas scheduling, reporting, index verification, price settlements and software support to the ICE NGX customer base, numbering over 250 companies.

Responsibilities

• Field incoming customer calls pertaining to trading and clearing issues as relating to ICE NGX's proprietary clearing software and/or ICE trading and administration software used in the support of the 250+ customers of ICE NGX.
• Calculate and publish daily price marks for over 50,000 natural gas, power and crude instruments.
• Nominate, schedule, and confirm all physical transactions to the applicable natural gas and crude oil pipelines.
• Develop and distribute statistical data queries as requested by clients of ICE NGX.
• Provide support to ICE NGX internal customers.
• Verify accuracy of ICE NGX invoices and published natural gas indices.
• Monitor the ICE NGX products on the ICE trading system and day-to-day market trading activity, providing settlements and statistical daily summaries.

Knowledge and Experience

• Analytical and organizational business-oriented skill set.
• Excellent interpersonal and telephone customer service and communication skills.
• Ability to work in a team environment and act independently as required.
• Experience with Microsoft Office, specifically MS Excel, MS Word and MS Access.
• Available for shift, weekend and on call working hours.
• Preferred experience in physical natural gas control or natural gas operations.
• Working knowledge or training in the natural gas industry, specifically in the area of physical natural gas scheduling, gas control, help desk support and pipeline nominations is preferred

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.