The Market Research and Insights Analyst for the Performance Coatings Group (PCG) supports research and strategy initiatives across multiple PCG divisions and global regions. This role helps accelerate growth by gathering primary and secondary data, analyzing findings, and translating insights into clear, compelling stories that inform business decisions. The analyst captures customer, prospect, and internal stakeholder perspectives to guide customer experience, growth, innovation, commercialization, and strategic planning. This role also designs and executes fit-for-purpose qualitative and quantitative research, integrates multiple evidence sources, and delivers decision-ready recommendations to business partners. The role is part of the PCG Insights Team, which serves as the Voice of Customer center of excellence within the Group's Strategy and Marketing organization.
Competencies & Skills Required:
Problem Solving & Critical Thinking
Consultative Mindset
Qualitative and Quantitative Research Methodologies
Data & Research Analysis / Analytics and Interpretation
Project Management
Strong Verbal and Written Communication Skills
Additional Details:
This role is not remote/hybrid. This role will report Sherwin-Williams Cleveland Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44115
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
Numbers & Facts
Location
Cleveland, OH
Skills
Analysis Skillsunmatched
Business Operationsunmatched
Call Centersunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Data Analysisunmatched
Market Researchunmatched
Marketing Strategyunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project/Program Managementunmatched
Qualitative Researchunmatched
Quantitative Researchunmatched
Safety/Work Safetyunmatched
Strategic Planningunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.