United Rentals logo

Market Sales Coordinator

United Rentals
  • Westerville, OH
    4 days ago

    Job Description

    Great company. Great people. Great opportunities.

    If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

    As a Market Sales Coordinator, you will support Strategic Account Managers and Market Sales Managers by being a dedicated point of contact for orders, sourcing, logistics and account coordination. You will work closely with these assigned Managers on contract terms, pricing and fulfillment. Your primary focus is on capturing rental equipment orders and fulfillment but will also participate in activities that support building customer trust, retention and promoting UR total value proposition. You will do so in a manner that supports customer advocacy and United Rentals revenue growth for all business units. Your overall objective is to deliver the highest possible levels of order fulfillment and customer satisfaction.

    What you'll do:
    • Constantly capture and execute customer orders with a high degree of urgency
    • Work with Inside Sales Reps from all business units in the market, actively source equipment, arrange transportation, and develop orders accurately across all UR general rental and Specialty branches
    • Provide customers viable, well thought-out equipment alternatives if certain equipment is not available
    • Maintain high familiarity and skill within UR One, UR Control, Total Control, mobile apps and Sales Force
    • Identify and communicate opportunities to increase profitability and expand customer equipment mix
    • Provide equipment, on-rent, and invoice level reporting to customers as requested or scheduled
    • Respond to and diffuse customer objections
    • Monitor customer feedback surveys and interject as needed
    • Other duties as assigned.


    Requirements:
    • Bachelor's Degree preferred or 3 years of customer service experience
    • Strong customer service orientation
    • Strong communication and presentation skills
    • Solid computer skills and knowledge of most current business software
    • Independent worker and self-starter with strong self-imposed structure
    • Knowledge of equipment rental industry, Total Control, ERP systems, and pricing for rates, freight, and overtime
    • Ability to multi-task and interact with customers via phone, email, text or web
    • Strong sense of urgency
    Why join us?

    We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

    • Paid Parental Leave
    • United Compassion Fund
    • Employee Discount Program
    • Career Development & Promotional Opportunities
    • Additional Vacation Buy Up Program (US Only)
    • Early Wage Access through Payactiv (US Hourly Only)
    • Paid Sick Leave
    • An inclusive and welcoming culture


    Explore our comprehensive U.S. benefit offerings

    For Canadian benefits, click here

    United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

    At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

    United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

    Numbers & Facts

    LocationWesterville, OH
    IndustryRental Services
    Company Size10,000 employees or more
    Websitehttp://www.unitedrentals.com

    About Company

    Founded in 1997, United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 49 states and 10 Canadian provinces. Building a better future is our commitment to the people and communities we serve. United Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,186 rental locations in North America and 11 in Europe. In North America, the company operates in 49 states and every Canadian province. The company’s approximately 18,500 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers approximately 3,800 classes of equipment for rent with a total original cost of $14.18 billion. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Conn. Additional information about United Rentals is available at unitedrentals.com. Our Customers Our diverse customer base includes construction and industrial companies, utilities, municipalities, government agencies and independent contractors. Most of our customers align with three categories: approximately 50% are non-construction, such as industrial; 46% are non-residential construction; and 4% are residential. We provide every customer with access to the best people, equipment and solutions in the industry. Our Mission Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future. Our Values Safety First Act, and require others to act, in a manner that puts the safety of our employees, customers and communities first. A Passion For People Build a diverse workplace that challenges all employees to grow professionally and embrace teamwork. Visible Leadership Lead by example in every business decision and action, with a sense of humility and responsibility. Customer-Driven Support the best interests of our customers and develop better ways for them to succeed at their jobs. Absolute Integrity Always do the right thing, honor commitments and ensure appropriate corporate governance. Community-Minded Be an outstanding corporate citizen and a good neighbor in every sense by being helpful, respectful, law-abiding and friendly. Continuous Innovation Contribute to a culture of innovative thinking that empowers employees to improve quality, efficiency and customer service. Sustainability Engage in practices that lead to positive change by encouraging social accountability and environmental responsibility.

    Skills

    • Business Growthunmatched
    • Business Solutionsunmatched
    • Cargo/Freightunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Contract Managementunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Equipment Rentalsunmatched
    • Inside Salesunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Market Surveysunmatched
    • Mobile Applicationsunmatched
    • Multitaskingunmatched
    • Order/Customer Fulfillmentunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Pricingunmatched
    • Profit & Lossunmatched
    • Rentalsunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Strategic Accountsunmatched
    • Team Playerunmatched

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