Marketing Ambassador

Position Summary Responsible for assisting casino guests with player card enrollment and players club services by ensuring guests receive friendly and efficient customer service.

Job Title Marketing Ambassador

Department Players Club

Reports To Supervisor Players Club

FLSA Designation Non-Exempt

License Type Gaming

Target Pay Start - 23.94 One Year - 26.60

Essential Job Functions

• Enrolls new casino guests in Players club rewards program
• Promote the success of the Players Club by explaining the program to guests and demonstrating the value and benefits of the club.
• Knowledgeable of all casino and hotel marketing and non-marketing events
• Works with VIP services to better serve guests and resolving guest concerns or complaints when necessary
• Assists in execution of promotions programs and drawings as requested by Marketing
• Provides general event and Entertainment support as directed by Marketing
• Attends and participates in marketing related events
• Performs all other duties as assigned

Qualifications

• Must be 21 years or older
• High school diploma or equivalent
• Willing to represent the company core values of Fun Service Integrity and Respect at all times
• Possess a positive attitude that encourages participation and enthusiasm by others
• Be comfortable speaking in public approaching and interacting with guests
• Have a strong knowledge of company culture
• Ability to communicate effectively with team members and guests
• Ability to work flexible shifts and days of the week including nights, holidays and weekends
• Dependable and self-motivated

Working Conditions

• Regularly required to see, talk and hear, use hands to finger, handle or feel, and reach with hands and arms, stand and walk
• Must occasionally lift up to 25 pounds
• Frequently required to stoop, crouch or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor