Marketing and Comm Spec II

Reporting to the Marketing Manager in the Marketing and Admissions Support Team within the Office of Teaching and Technology, the Marketing and Communications Specialist II is responsible for creating and executing effective digital marketing strategies, assisting with campaign development, analyzing each campaign’s effectiveness, and developing lead generation programs to grow department. The specialist will work closely with marketing, recruitment, leadership and partners to link digital efforts to business insights and success and contribute to the data-driven, performance-based culture and analytics-based marketing of our office and relationships.

Serve as the owner of digital analytics (Google Analytics 4) and paid media platforms (Google Ads, Meta Business Manager, LinkedIn Campaign Manager) to ensure data is properly captured, tagged, reported, analyzed, and translated into actionable recommendations that achieve desired outcomes. Work closely with marketing, recruitment, leadership, and partners to link digital efforts to business insights by enforcing UTM governance, aligning conversion tracking across GA4/Google Ads/Meta/LinkedIn, and integrating offline conversions from Salesforce for closed‑loop attribution. Lead and assist with digital advertising strategy and placement across Google, Meta, and LinkedIn, incorporating digital analytics, A/B testing and platform experiments, new methodologies, and best practices to drive lead generation and department growth. Manage and optimize campaigns and recruitment‑cycle budgets within Google Ads, Meta Business Manager, and LinkedIn Campaign Manager, providing pacing and allocation recommendations informed by analytics. Monitor social, economic, and political trends and platform changes to enhance the organization’s image and goals. Review and analyze upper‑ and lower‑funnel metrics across GA4 and ad platforms to improve ROI, lead generation, and enrollment outcomes.

Assist with brainstorming, planning, developing, and managing integrated marketing and communications strategies and campaigns for the department and supported programs, using insights from GA4 and paid media performance in Google Ads, Meta Business Manager, and LinkedIn Campaign Manager to shape messaging, channel mix, and sequencing. Lead the presentation of creative work to clients and administrators, grounding recommendations in A/B results, audience insights, and funnel metrics to convey messaging effectively. Assist with marketing automations, including email campaigns, by aligning ad‑platform audiences with CRM segments, coordinating timing between paid and email nurture, and applying suppression/retargeting logic to improve efficiency. Assist with Salesforce administration, tactics, and processes to enable closed‑loop reporting and faster follow‑up.

Participates in the planning of marketing materials, content and communication needs based on relevant research, campaign and lead generation goals, and other desired outcomes. Identify communication needs (example: email campaign) and works with others to manage, produce and implement communication. Liaise with internal and external partners and agencies. Collaborates with marketing team and other professionals to coordinate brand awareness and marketing efforts.

Participate in the planning of marketing materials, content, and communication needs using insights/data from platforms, to meet lead‑generation and enrollment goals. Identify communication needs (e.g., email campaigns) and coordinate production and implementation with internal teams and external partners. Align content calendars and messaging with recruitment cycles and campaign pacing, maintain brand consistency across channels, and use shared dashboards/briefs (audience definitions, KPIs, test plans) to collaborate with agencies and the marketing team on coordinated brand awareness and demand efforts.

Other duties assigned by supervisor.

Minimum Qualifications Plus:

• Experience with search engine optimization and search engine marketing in order to create attention-getting online campaigns
• Proficient with online marketing tools, such as Google AdWords, Bing Ads, Google Analytics, Sitecore, etc.
• Proficient with social media marketing, such as Facebook, LinkedIn and Twitter
• Demonstrated ability to manage multiple projects and meet respective deadlines
• Excellent communication skills, both verbal and written, with the ability to present complex ideas and influence leadership
• Experience with Salesforce, Pardot, Marketing Cloud and/or Einstein a plus
• Demonstrated experience with reporting tools
• Experience developing creative digital content for advertising purposes using Canva or Adobe suite
• Basic knowledge of website design and HTML