Marketing and Sales Support Manager - MHL

Marketing and Sales Support Manager - MHL

Department: MH Marketing & Sales Support

Role Type: Manager

Why This Role Matters

The Marketing and Sales Support Manager drives market growth by connecting targeted marketing strategies with sales objectives, helping expand customer acquisition and deepen client relationships. This role strengthens brand awareness, generates qualified opportunities, and ensures marketing investments deliver measurable business results.

What You'll Do

• Develop and execute strategic marketing plans that increase market penetration and support business growth across B2C and B2B channels.
• Lead marketing campaigns and initiatives that generate qualified leads, strengthen customer engagement, and enhance brand visibility.
• Analyze market trends, customer feedback, and performance data to identify opportunities and guide informed business decisions.
• Partner with sales leaders and business development teams to create territory-focused growth strategies and maximize revenue opportunities.
• Manage and develop a high-performing marketing and sales support team, fostering accountability, collaboration, and continuous improvement.
• Oversee CRM processes and customer journey management to improve lead conversion, relationship management, and operational effectiveness.
• Optimize marketing operations, processes, and vendor-supported initiatives to improve efficiency, compliance, and overall business outcomes.

Why You'll Love This Role

• Play a key role in shaping growth strategies that directly influence market expansion and business performance.
• Lead a collaborative team while partnering with sales, business development, and enterprise marketing leaders across the organization.
• Combine strategy, analytics, and creativity to deliver impactful campaigns and measurable results.
• Gain visibility across multiple business channels while serving as a trusted marketing and CRM subject matter expert.
• Drive meaningful improvements that enhance the customer experience and strengthen brand presence.
• Enjoy opportunities to influence decision-making, develop talent, and make a lasting impact on organizational success.

Experience:

Required

• Minimum 5 years marketing experience with proven positive results
• Previous management experience

Skills & Knowledge:

Required

• Ability to work with minimal supervision
• Strong communication skills, verbal and written
• Independently motivated and the ability to motivate team
• Proficient in CRM functionality
• Microsoft Office applications
• Analytical skills
• Ability to work in a team environment and collaborate
• Customer Service Focused
• Organized and detail orientated

Preferred

• Digital marketing and social media skills (Pardot, Prezi, Camtasia, Articulate Storyline)
• Knowledge of credit union, real estate, mortgage and/or indirect lending marketing

Education:

Required

• High School Diploma or Equivalent

Preferred

• Bachelor's Degree

Licenses & Certifications:

Required

• Possess a valid driver's license with a satisfactory driving record

Schedule: Monday-Friday, 8:30 am-5:30 pm

Travel Requirements: May require some overnight travel.

Compensation Details:

Paygrade: 2CA

The expected pay range for this position is $83,547 to $91,353 annually.

Credit Human is committed to equitable and transparent compensation practices. Final compensation is determined based on a variety of factors, including experience, skills, qualifications, internal equity, and geographic work location.

This role may also be eligible for:

• Bonus opportunity up to 7%

Employees are eligible for a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Pension
• Paid time off and company holidays
• Tuition reimbursement

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Job Location: This position is onsite based in San Antonio, Tx.

Credit Human conducts employment background checks that may be used for decisions related to employment. Standard checks include NCUA Administrative and Prohibited Orders, ChexSystems, employment verification, criminal history (convictions and outstanding warrants within the past seven years), and degree verification (if applicable). Additional checks may include motor vehicle records, credit checks, or fingerprinting depending on the role.

Applicants must be currently authorized to work in the United States on a full-time basis.

Credit Human is committed to equitable and transparent pay practices. The compensation range listed above represents a good-faith estimate of what we expect to pay for this position at the time of posting. Final compensation will be determined based on experience, qualifications, internal equity, and business needs.