Job Summary
Medpace is seeking a full-time Marketing Technology & CRM Associate to join our team.
The Medpace Marketing Analytics team fuels our data-driven business development culture. We provide market and customer insights to support smarter marketing campaign strategy, efficient business development activity, and improved new business outcomes. In this role, you will be responsible for supporting the operation and enhancement of our Business Development and Marketing technology stack to help drive the company's continued growth as a top global Clinical Research Organization. This role is office-based at our corporate headquarters in Cincinnati, Ohio.
Responsibilities
- Assist with day-to-day administration of Salesforce and HubSpot, including tasks such as user setup, permissions, list management, and routine configuration under the guidance of experienced team members.
- Build and maintain reports and dashboards that support the sales and marketing teams
- Analyze sales and marketing data, summarize findings, and identify practical opportunities to improve user adoption, data quality, and process efficiency.
- Support the marketing technology stack, including lead capture and routing, landing pages, email segmenting, sales enablement, consent management, and tracking analytics.
- Help document system processes, field definitions, user instructions, change requests, and test results.
- Provide user support, troubleshoot error messages, and contribute to user training materials and sessions.
- Assist with user acceptance testing, release validation, and implementation checks to confirm that updates work as intended.
- Build and support basic automations and validation rules under the guidance of senior administrators to streamline sales and marketing processes.
- Monitor and maintain CRM data quality (for example, correcting duplicates and incomplete records)
Qualifications
- Bachelor''s degree in business administration, marketing, business analytics or related field required;
- Experience with Marketing technologies such as CRM and Marketing Automation platforms via internship and/or coursework required. Salesforce and HubSpot knowledge and experience preferred;
- Microsoft Office (Excel, Word, PowerPoint) proficiency required;
- Strong written and verbal communication skills required;
- Strong critical thinking, attention to detail, organizational and project management skills required.
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.
Why Medpace?
When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Purpose-Driven Work
- Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence
Collaborative Culture
- Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
- Leadership throughout Medpace is both accessible and approachable
Continuous Growth & Development
- Office based environment with on-site mentors
- Defined career paths with clear advancement opportunities
- Industry renowned onboarding and training programs designed to accelerate professional development
- Ongoing training and continuous learning opportunities throughout your career
- An environment that encourages employees to influence change, contribute ideas, and grow quickly
Other Employee Benefits
- Competitive compensation programs that recognize and reward performance
- Comprehensive health, wellness, retirement, and PTO benefits
- Office based culture with occasional WFH that provides flexibility for eligible positions after training
- Company-sponsored social events and intramural sports
Cincinnati Headquarters Experience
- A modern corporate campus designed to support collaboration and productivity
- Multiple on-site dining options in the heart of Madison Square
- Free on-site parking
- Convenient access to on-site 24-7 fitness and wellness facilities
What to Expect Next
A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.