Job Responsibilities and Requirements

The Marketing Communications Associate supports the development and execution of communications and marketing initiatives that engage employees, distribution partners, and other key audiences. Working as part of the Communications team, this entry-level position contributes to a broad range of work across internal and external communications, digital content, social media, sales enablement, and corporate communications.

Communication Development and Delivery

• Supports the development, editing, and production of clear, accurate communications and marketing materials for employees, distribution partners, customers, and other key audiences.

• Drafts, updates, publishes, and maintains content for internal and external channels, including email communications, websites, social media, presentations, newsletters, and other digital content using established content management and digital publishing tools.

• Supports social media and digital content calendars, including content scheduling, basic monitoring, and coordination of posts and campaigns.

• Assists with sales enablement materials,  presentations, campaign communications, corporate communications, meeting and event materials, and other content requests in support of business priorities.

• Conducts basic research and gathers input from subject matter experts and business partners to help translate information into clear, audience-focused communications.

• Applies established brand, editorial, accessibility, and compliance standards, incorporating feedback from team members and business partners.

Content Management

• Coordinates project details, timelines, reviews, approvals, and distribution activities under the guidance of team members and the manager.

• Maintains communications calendars, content libraries, distribution lists, templates, and other team resources to help ensure materials remain organized, current, and accessible.

• Partners with internal stakeholders to gather information, clarify requests, and support the timely completion of communications and marketing deliverables.

• Performs quality checks for accuracy, consistency, formatting, links, and audience appropriateness before materials are released.

• Collects basic performance data and audience feedback and assists the team in identifying opportunities to improve content and communications effectiveness.

• Supports basic reporting on communications and marketing activity, including email, website, social media, and digital content performance, and helps maintain recurring metrics and dashboards.

Required Knowledge, Skills, Abilities and/or Related Experience

• Bachelor’s degree in communications, marketing, public relations, journalism, business, or a related field, or equivalent education and experience.

• Up to 2 years of related communications, marketing, content, internship, or project experience.

• Strong written and verbal communication skills, with the ability to develop clear, audience-appropriate content and incorporate feedback.

• Ability to organize work, manage multiple assignments, meet deadlines, and maintain attention to detail in a dynamic environment.

• Proficiency with Microsoft Office applications and the ability to learn content management, email, social media, and other digital communication tools.

• Comfortable working with digital content and communications tools; experience with content management systems, email marketing, social media publishing, analytics, or design tools through coursework, internships, or other hands-on experience is a plus.

• Ability to collaborate effectively with team members and internal stakeholders while also completing assigned work independently.

• Interest in learning Retirement Services products, audiences, distribution channels, brand standards, and communications practices.

Ability to Travel: None

The expected hiring range for this position is $27.23 - $34.04 hourly for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.  

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.  For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance 
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.  As you grow with us, your PTO may increase based on your level within the company and years of service. 
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values:

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.

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