Marketing Content Engineer

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW:

EPIC Insurance is modernizing how we create and scale content across internal and external communications. Strong copywriting skills are essential-you will craft foundational messaging, set quality standards, and create exemplary content. The Marketing Content Engineer designs the workflows, governance, and modular content structures that ensure EPIC communicates with speed, accuracy, and consistency.

Why This Role Matters

In a trust-driven industry, strong writing and communication clarity are essential. This role ensures EPIC delivers clear, consistent, and compelling messaging that resonates with internal & external audiences -strengthening our brand and supporting business growth.

Success in This Role Looks Like

• Consistently high-quality, polished content across all channels
• Clear, engaging messaging that resonates with both internal and external audiences
• Significant acceleration of content production and reduction of bottlenecks.
• An AI-powered framework that produces high quality, compliant, on-brand content.
• Efficient content development supported by templates and repeatable processes.
• Outputs that consistently reflect EPIC's tone and copy standards.

1. Build EPIC's Content Engine

• Write and produce compelling content across formats, including internal announcements, marketing and sales collateral, intranet content, web copy, social posts, thought leadership, and scripts. Design and implement templates, prompt libraries, and modular messaging components grounded in strong copywriting principles.
• Develop scalable content workflows that improve efficiency while ensuring quality, consistency, compliance, and brand integrity.

1. Lead Content Governance & Quality

• Establish and maintain governance frameworks that uphold voice, tone, accuracy, and regulatory standards.
• Write and refine copy standards, messaging guidelines, and narrative frameworks used by teams and AI tools.
• Conduct content reviews and provide editorial direction to ensure clarity and consistency at scale.

1. Partner Across the Business

• Collaborate with Communications, Brand, Marketing, Sales Enablement, and subject matter experts to translate complex ideas into clear, compelling content
• Provide strategic copywriting support for executive communications, flagship initiatives, and high-visibility narratives

1. Improve Content Speed & Performance

• Measure and optimize content production, engagement, clarity, and consistency.
• Use copywriting expertise to continuously improve outputs and train models to better reflect EPIC's brand voice.

1. Drive Innovation & Future Ready Operations

• Evaluate and integrate emerging AI content technologies.
• Build scaleable, AI-assisted messaging framework and process that preserves a unified core narrative while adapting for channels and audiences.
• Produce exemplary copy variations that help scale high-quality, on-brand messaging.

• 5+ years in editorial and writing roles. content strategy or communications.
• Demonstrated copywriting expertise, with strong command of tone, clarity, narrative structure, and messaging hierarchy.
• Hands-on experience with AI content tools, automated content workflows, and structured content systems.
• Strong understanding of content governance and brand voice.
• Systems thinking mindset and ability to design scalable content operations.

• Experience in regulated industries (insurance, financial services, healthcare).
• Background in internal/external communications or editorial leadership.
• Familiarity with metadata models, taxonomies, CRM platforms, and content automation tools.
• Ability to lead cross-functional alignment and influence stakeholders.

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women's Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We're in the top 10 of property/casualty agencies according to "Insurance Journal"