Marketing Coordinator - Grand Wailea, A Waldorf Astoria Resort

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Marketing Coordinator to join the team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world''s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website, Facebook, Instagram, YouTube

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Marketing Coordinator, you're not just supporting department initiatives and office management - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here''s what you''ll do during a typical day:

HOTEL TOUCHPOINTS:

• Coordinate with Internal Teams, Creative Agency and Vendors to Update & Produce all on-property touchpoints. Areas include:

• Front Desk Collateral (Activity Calendars, Handout Maps, Key Card Inserts, etc)

• Concierge Collateral

• In Room Cards

• Check Stuffers

• Coasters

• Posters & Frames

• Digital Signage

• Elevator Signage

• Tablet Updates

• Hilton App content updates

• Guest Room TVs

• Conduct Quarterly Audits to ensure all materials are up to date, and items are in stock

MARKETING/CREATIVE ASSET MANAGEMENT:

• Coordinate with Internal Teams + Creative Agency to Update, Produce & Traffic all Marketing Assets, including Templates, One Sheets/Brochures, Promotional Materials, and Signage as Needed

• Resort: Email Signatures (Quarterly), Room Specific Assets (Napua, Ho'olei, Wellness Rooms)

• Membership

• Spa Marketing

• F&B Marketing

• Retail

• PR

• Oversee Digideck Presentation Platform:

• Manage and Update all brand content video/image assets

• Serve as System Administrator for the platform

• Manage QR Code System / Create QR Codes as Needed

• Manage Asset Libraries

• Canto Image Library

• Canva Templates (Menus, Promotional Flyers, etc)

• Sales Asset Library

• Library of all Creative assets: Logos, Fonts, Brand Standards, Ad & Promotional assets

• Library of collateral samples for reference

DIGITAL MARKETING & WEBSITES

• Assist Senior Marketing Manager with Email Creation for Hilton and Property level deployments

• Update hotel website copy and images as needed

PHOTOGRAPHY & VIDEOGRAPHY:

• Photo Shoots:

• Assist Sr. Marketing Manager with creating Shoot Decks

• Assist on all photo shoots (prop setup, etc.)

• Manage Checklist of all requested new assets/shotlists

• Sales

• PR + Social Media

• Hilton Requests

• Etc.

• Audit & Update photography for all marketing vehicles:

• Brand & Vanity Websites

• Hilton Database

• Third party sites/listings

• OTAs (Expedia & Booking)

• Cvent

MEDIA & INFLUENCER VISITS: Assist Sr. Marketing Manager with Itinerary creation and distribution

SIGNAGE: Assist Senior Marketing Manager for property signage updates/new signage requests as needed

SPECIAL PROJECTS: Manage special projects as needed, such as:

• ETip/Housekeeping Gratuity System

• Amenities Site - Finalize site, create marketing/promotional plan and manage updates

• Corporate Gifting Deck

ADMIN SUPPORT: Support marketing team & oversee:

• Purchase orders

• Invoice Coordination

• Expense reports

• Receiving of items & distribution

• Ongoing audits of collateral and touchpoints

Here''s what you''ll do during a typical day:

HOTEL TOUCHPOINTS:

• Coordinate with Internal Teams, Creative Agency and Vendors to Update & Produce all on-property touchpoints. Areas include:

• Front Desk Collateral (Activity Calendars, Handout Maps, Key Card Inserts, etc)

• Concierge Collateral

• In Room Cards

• Check Stuffers

• Coasters

• Posters & Frames

• Digital Signage

• Elevator Signage

• Tablet Updates

• Hilton App content updates

• Guest Room TVs

• Conduct Quarterly Audits to ensure all materials are up to date, and items are in stock

MARKETING/CREATIVE ASSET MANAGEMENT:

• Coordinate with Internal Teams + Creative Agency to Update, Produce & Traffic all Marketing Assets, including Templates, One Sheets/Brochures, Promotional Materials, and Signage as Needed

• Resort: Email Signatures (Quarterly), Room Specific Assets (Napua, Ho'olei, Wellness Rooms)

• Membership

• Spa Marketing

• F&B Marketing

• Retail

• PR

• Oversee Digideck Presentation Platform:

• Manage and Update all brand content video/image assets

• Serve as System Administrator for the platform

• Manage QR Code System / Create QR Codes as Needed

• Manage Asset Libraries

• Canto Image Library

• Canva Templates (Menus, Promotional Flyers, etc)

• Sales Asset Library

• Library of all Creative assets: Logos, Fonts, Brand Standards, Ad & Promotional assets

• Library of collateral samples for reference

DIGITAL MARKETING & WEBSITES

• Assist Senior Marketing Manager with Email Creation for Hilton and Property level deployments

• Update hotel website copy and images as needed

PHOTOGRAPHY & VIDEOGRAPHY:

• Photo Shoots:

• Assist Sr. Marketing Manager with creating Shoot Decks

• Assist on all photo shoots (prop setup, etc.)

• Manage Checklist of all requested new assets/shotlists

• Sales

• PR + Social Media

• Hilton Requests

• Etc.

• Audit & Update photography for all marketing vehicles:

• Brand & Vanity Websites

• Hilton Database

• Third party sites/listings

• OTAs (Expedia & Booking)

• Cvent

MEDIA & INFLUENCER VISITS: Assist Sr. Marketing Manager with Itinerary creation and distribution

SIGNAGE: Assist Senior Marketing Manager for property signage updates/new signage requests as needed

SPECIAL PROJECTS: Manage special projects as needed, such as:

• ETip/Housekeeping Gratuity System

• Amenities Site - Finalize site, create marketing/promotional plan and manage updates

• Corporate Gifting Deck

ADMIN SUPPORT: Support marketing team & oversee:

• Purchase orders

• Invoice Coordination

• Expense reports

• Receiving of items & distribution

• Ongoing audits of collateral and touchpoints