At Luxer One, we’re committed to making life simpler by automating package acceptance and providing solutions for the asynchronous exchange of items. Whether solving the problem in multifamily apartments, placing lockers in Libraries for convenient pickup, or solving package management challenges for corporate offices, we dedicate ourselves to finding the best solutions for our customers.
Role Overview
We are looking to add a creative storyteller and media-savvy communicator who shapes how the world sees Luxer One and Luxer Access. You will own the full editorial and PR engine — writing SEO-driven blog content, managing a PR agency partner to drive media placements, and keeping both brands press-ready with sharp, current media kits. You'll build and run email and drip campaigns that move multifamily and ARR prospects through the funnel, track what's working, and collaborate closely with Digital Marketing to make sure every piece of content earns its place. This is a high-ownership role for someone who wants to see both brands showing up in the industry press, in inboxes, and at the top of search — and who knows how to make that happen through great writing and smart vendor partnerships.
Content & SEO
- Write and publish blog content for Luxer One and Luxer Access aligned with SEO strategy
- Collaborate with Digital Marketing on content strategy and keyword targeting
PR & Media Relations
- Manage the PR agency partner — set priorities, review pitches, track placements, and hold them accountable to results
- Serve as the internal point of contact for all PR activity across Luxer One and Luxer Access
- Develop and maintain media kits for both Luxer One and Luxer Access
Email & Campaign Management
- Build and manage email and drip campaigns for multifamily and ARR audiences
Reporting & Analytics
- Track and report on content and PR performance
Success Metrics
- Blog traffic growth and organic search rankings across Luxer One and Luxer Access
- PR placements — volume, outlet quality, and share of voice
- Email and drip campaign performance: open rates, click rates, and contribution to pipeline
- Media kit currency — assets are accurate, on-brand, and press-ready always
- Content publishing cadence: consistent output against the editorial calendar
Core Competencies
- Exceptional writer — clear, persuasive, and on-brand across formats (editorial, email, press)
- Vendor management — can direct a PR agency partner, evaluate their work, and drive results without micromanaging
- SEO-informed — understands keyword strategy and writes content that performs in search
- Campaign executor — follows through from brief to send to report without dropping balls
- Self-directed and organized — manages multiple content streams and deadlines without hand-holding
- Collaborative — works fluidly with Digital Marketing, Design, and Sales to align content with broader goals
- Data-aware — uses performance data to improve, not just report
Requirements
Qualifications
- Education: Bachelor's degree in Marketing, Communications, Journalism, or related field (preferred)
- Experience: 2+ years in a content, PR, or marketing coordinator role
- Portfolio: Writing portfolio required — samples of published content, press materials, or email campaigns
- PR: Experience working with or managing a PR agency; understands how to brief, evaluate pitches, and track placements
- Email: Familiarity with email marketing platforms (Cordial, Mailchimp, HubSpot, or similar)
- SEO: Working knowledge of SEO best practices and keyword strategy
- Tools: Google Workspace, CMS experience; Zoho CRM or analogous a plus
Benefits
Luxer Has You Covered!
- You will have a 401k with up to 4.5% matching, untracked vacation, and a hybrid work schedule.
- We promote education through tuition reimbursement.
- You will also have medical, dental, vision, and life insurance programs, as well as employee assistance programs.
- You’ll have opportunities to advance.
- We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored and grow.
- We promoted 42% of our employees last year!
Luxer One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.