Marketing Coordinator

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors.

• 248 well appointed guestrooms
• Over 70K square feet of state of the art meeting & event space
• Three food & beverage outlets
• 62+ acres of trails, expansive fitness center, basketball, team-building, volleyball and your imagination

What you will have an opportunity to do:

The Marketing Coordinator supports the planning and execution of marketing initiatives for Windrose on Hudson under the direction of the Director of Sales and Marketing. This role assists with day-to-day marketing operations, including social media review, email campaigns, website updates, and event promotion. The coordinator helps ensure brand consistency across all channels, manages administrative tasks, and collaborates with various resort departments to gather content, track performance, and support overall marketing goals.

CORE MARKETING FUNCTIONS AND RESPONSIBILITIES:

• Copywriting and Editing

Write and edit clear, engaging content for multiple platforms including the website, email campaigns, promotional packages, and event descriptions. Review and proof social media copy prepared by partners or agencies for consistency and tone.

• Email Marketing

Build and deploy engaging, well-branded email campaigns that align with strategies developed by the Property Director and Area Manager. Maintain organized tracking and performance metrics for each deployment.

• Website Content Management

Maintain and update property website and 3rd party sites content through the CMS to ensure accuracy, relevance, compliance and alignment with seasonal promotions, events, and brand voice.

• Paid Media Coordination

Collaborate with leadership and agency partners to support paid media initiatives, including creative proofing, and monitoring campaign performance.

• Graphic Design and Creative Coordination

Produce basic design materials when needed and manage third-party or agency design projects, ensuring creative output meets brand standards and deadlines. Coordinate local advertising placements and design.

• Social Media Oversight and Review

Support social media strategy in partnership with the property's digital agency by reviewing content calendars, providing feedback, and coordinating on-property content capture, photo shoot and direct photography as needed.

• Campaign Analysis and Reporting

Compile and interpret marketing data, providing performance summaries, market research findings, and actionable insights to inform future strategies.

• Event Promotion and Programming Support

Partner with internal teams to develop marketing materials, create and manage onsite digital and print advertising for events, seasonal programs, and various property initiatives.

• Cross-Department Collaboration

Work closely with Sales, Food & Beverage and Operations teams to gather content, support promotions, and ensure cohesive communication across departments.

• Administrative and Organizational Support

Maintain accurate marketing files, budgets, collateral order placements, and documentation; assist with meeting notes, timelines, and project tracking for both marketing and sales initiatives.

What are we looking for?

QUALIFICATIONS AND SKILLS:

• Education & Experience

High school diploma required, with minimum of five years combined education and professional experience in marketing, communications, or a related field. Hospitality experience and associate/bachelor's degree preferred.

• Technical Skills

Proficiency in Microsoft Office Suite, Canva, website CMS platforms, and data analytics tools. Competent digital and computer literacy with the ability to excel in a virtual environment. Knowledge of current digital, traditional, and social media marketing trends and best practices.

• Soft Skills

Exceptional written and oral communication, organization, and creative problem-solving abilities; strong attention to detail and the ability to manage multiple projects simultaneously.

Compensation:

$22.00

• $25.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.