Marketing Development Representative Manager

At Coram AI, we’re reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility.

You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected.

The role:

The Marketing Development Representative (MDR) team is the first conversation a prospective Coram customer has with us, and it's a critical driver of pipeline for the entire ompany. We're hiring a MDR Manager to hire, onboard, coach, and lead a team of driven MDRs who qualify and convert a high volume of marketing-generated leads into sales-ready meetings for our Account Executives.

This is a player-coach leadership role for someone who has carried a quota, knows what great inbound qualification looks like, and gets energy from developing early-career talent into high performers. You'll partner closely with Marketing on lead flow and with Sales on handoff and follow-up, and you'll own the metrics that connect the two.

Responsibilities:

• Hire, onboard, mentor, and lead a team of Marketing Development Representatives to hit daily, monthly, and quarterly targets

• Build the sales acumen, product knowledge, and physical-security industry expertise of every rep through hands-on coaching, live call feedback, and structured training

• Own the inbound lead-qualification motion end to end, ensuring fast, consistent follow-up and thorough discovery so AEs receive high-quality, sales-ready meetings

• Partner with Growth/Demand Generation Marketing to improve lead quality, routing, and conversion, and to build scalable processes for the future

• Partner with Sales Managers and AEs to align on lead quality and quantity, tighten the handoff, and close the loop on down-funnel outcomes

• Report regularly on team and individual KPIs (call and activity volume, lead quality, conversion, meetings set, and pipeline generated) and use the data to coach and to drive decisions

• Identify workflow inefficiencies and build better processes, prioritizing improvements in speed-to-lead, productivity, and rep ramp time

• Run effective 1:1s and weekly team meetings, and maintain a high-energy, high-accountability, positive working environment

Skills and qualifications:

• 2+ years in software / SaaS sales, with a consistent track record of hitting or exceeding quota as an individual contributor

• Bachelor's degree, or the equivalent of education and experience

• 1+ years of people management or team-lead experience, with a demonstrated ability to build a strong, motivating working environment

• Proven experience building and improving inbound (and ideally outbound) sales-development processes

• Comfort leading with data: you track the right metrics and use them to coach and to make decisions

• Strong command of the modern sales-development tech stack (e.g., CRM such as HubSpot or Salesforce, sales-engagement tools like Outreach, and data tools like ZoomInfo or Clay)

• Experience running productive 1:1s and team meetings, and managing expectations up and across the org

• Experience in physical security, hardware + SaaS, or another technical/considered B2B sale is a plus

• Experience building an MDR/SDR function or process from an early stage is a plus

• Familiarity with marketing automation and lead-scoring/routing is a plus

• Resilient in challenging and fast-paced environments

• Exceptional written and verbal communication skills in English, with the ability to influence at all levels

• Ability to work in a hybrid environment

What we offer:

• 100% Employer-paid medical, dental, vision, and base life insurance

• Flexible paid time off and 10 paid holidays

• 401(k) with both Traditional and Roth options

• Equity in a rapidly growing company

• Referral bonuses

• Daily team breakfasts, dinners, and regular team off-sites

• Free onsite EV charging

• The latest Apple products and unlimited tech stack (Claude Cowork, Perplexity Computer, Nooks, Clay, Instantly, etc.)

We're on a mission to transform a $50B+ legacy industry by bringing the power of cutting-edge multimodal LLMs and computer vision to real-world security and operations. From firearm detection to intelligent access control, our AI-native platform turns every camera and sensor into a smart system that enhances safety, efficiency, and awareness.

Founded by Ashesh Jain (ex-Lyft Level 5, PhD Cornell) and Peter Ondruska (ex-Lyft, PhD Oxford), Coram AI is backed by Ansa Capital, Battery Ventures, Mosaic, 8VC and Up Partners, have raised over $65M, and were named to the CB Insights AI 100 as one of the most promising AI companies in the world. If you're excited to work on mission-critical AI that makes an impact in the real world, we’d love to meet you.