Marketing Director Programs & Operations

What You'll Do

As Director of Marketing Programs & Operations, you will own the end-to-end marketing program lifecycle for multiple disease areas and product lines. You will define strategy, optimize process, and lead a team that executes campaigns, analytics, vendor partnerships and program operations. You are equally comfortable developing high-level strategy and stepping in to drive execution when needed. In short: you lead the orchestra, but you also pick up an instrument when the score calls for it.

• Strategic Leadership & Planning: Set the vision and roadmap for the Marketing Programs & Ops team-aligning marketing campaigns, brand initiatives and commercial launch readiness across disease areas.
• Team Leadership & Development: Build, mentor and manage a high-performing team (e.g., program managers, analysts, operations specialists), creating a culture of accountability, innovation and collaboration.
• Process & Operational Excellence: Design and implement scalable processes, governance mechanisms (incl. promotional review committee, vendor contracting, budget tracking) and tools (e.g., promo systems, analytics dashboards) to ensure operational rigor.
• Cross-Functional Collaboration: Partner closely with Brand, Commercial, Medical, Legal/Compliance, Field Sales, and external agencies/vendors to ensure flawless launch and campaign execution.
• Performance Analytics & Insights: Own the metrics-program ROI, adoption, field engagement-developing actionable insights that continuously improve marketing effectiveness.
• Vendor & Budget Oversight: Manage the vendor ecosystem (media agencies, creative, field services), negotiate contracts, optimize spend, and ensure fiscal discipline and transparency.
• Hands-On Execution When Required: While your focus is strategic and operational leadership, you will also dive in-reviewing copy, coordinating materials development, triaging field requests, managing partner vendors-when the business requires agility.

Where You'll Work

This is a hybrid role and requires in-office collaboration 2-3x per week in our San Francisco and Palo Alto Office.

Who You Are

• Bachelor's degree required; advanced degree (MBA or equivalent) preferred.
• Significant (10+ years) marketing operations or program management experience in pharmaceutical / biotech or high-complexity commercial environment, with at least 5 years in a leadership role.
• Proven track record of building and scaling teams that deliver high-impact commercial marketing programs, campaigns and launches.
• Strong business acumen-able to connect market realities, brand strategy and operational execution into a coherent operating model.
• Exceptional organizational skills and operational mindset-can juggle strategy, process design and day-to-day execution.
• Excellent communication-able to influence at the executive level, partner across functions and articulate vision clearly inside and outside the team.
• Analytical thinker with demonstrated experience in tracking performance, applying insights and driving optimization.
• Comfortable working at pace, handling ambiguity and stepping in to support execution when required.

#LI-LN1