Marketing Events Specialist

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

HealthStream is seeking a Digital Events Manager to own and evolve the digital production and performance of our events program-producing and optimizing all virtual HealthStream User Group sessions and webinars, and translating engagement data into insights that shape the customer and prospect experience year over year, in partnership with the HealthStream User Group program lead who owns the overall program experience and community strategy.

Working closely with the HealthStream User Group program lead, Community Team, Product Marketing, and Customer Success, the ideal candidate is equal parts producer and strategist, someone who can run a successful virtual session and then turn the data from that session into recommendations that shape the next one. Experience with virtual event platforms, a data-oriented mindset, and a passion for creating exceptional digital customer experiences are essential.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Own and manage the digital production lifecycle of all virtual HealthStream User Group sessions and webinars in partnership with the program lead
• Lead end-to-end live and on-demand event production, including platform setup, speaker coordination, rehearsals, facilitation support, and live event execution.
• Ensure a high-quality video and broadcast experience, including managing audio/visual standards, speaker setup and coaching, and real-time troubleshooting during live sessions.
• Support and produce hybrid and livestream components of in-person events, ensuring a seamless experience for both in-person and virtual attendees.
• Manage and optimize the digital event technology stack - including platforms such as Sequel.io, Cvent (virtual components), Zoom, and integrations with Higher Logic, Salesforce, and Marketing Cloud.
• Partner with Product Marketing and the HealthStream User Group lead to develop and manage the digital events content calendar.
• Partner with Product Marketing to align webinar topics and session content with product priorities and customer education goals.
• Collaborate cross-funtionally to ensure cohesive customer engagement before, during, and after each event.
• Translate digital event engagement data into actionable insights - analyzing attendance, engagement, and satisfaction trends to continuously improve programming and inform future strategy.
• Own post-event reporting and performance tracking, providing clear recommendations to improve content, format, and delivery.
• Support speaker communications and operations, including presentation collection, preparation, and adherence to timelines and standards.
• Ensure all digital events deliver a consistent, high-quality, and on-brand customer experience.