Marketing Lead

Are you a problem solver? Do you enjoy bringing innovative solutions to the table? Our team at Chick-fil-A at 7th and Fig aims to be a high performing & engaged team, while offering impeccable services to all we encounter; creating customers that return for more. Our employee promise is to deliver a safe, fun and caring environment where team members are inspired to excel beyond their known potential. If this excites you, we have an amazing opportunity for you at Chick-Fil-A 7th and Fig.

Structure: Reports directly to the Operator. This role will lead and operate inside of a Chick-fil-A restaurant, locally owned by a franchise owner.

Role Description: In this role, the ideal candidate is a forward thinking, creative partner who demonstrates ownership over a defined external facing strategy aimed at growing sales and building the brand in the community; and a defined internal facing strategy aimed at employee retention and satisfaction. He/she embodies the values of Chick-fil-A and serves as an ambassador to the community. 

You will be responsible for:

• Develop the annual marketing plan to build/drive external sales through various channels (Catering, CFA Delivery, Spirit Nights etc.) and boost employee satisfaction:
• Create and execute In-store and outside marketing activities
• Involve the team in community-wide events
• Develop program for weekly team member recognition based on performance
• Develop program for monthly team member recognition associated with special events (birthdays, work anniversaries, other special occasions)
• Develop and manage execution of events in dining room.
• Manage the store’s social media presence on all applicable platforms
• Communicate with the Catering Director on key marketing metrics. Garner feedback on the marketing plan and discuss trends that impact other areas of operation
• Effectively manage the store’s overall marketing spending in such a way that items can be used multiple times across events and activities 
• Build and manage relationships with CFA Raving Fans (Loyal VIP Guest)
• Ensure promotions are properly advertised (signage, social media, etc.)
• Manage physical store ambience and presentation

We are looking for someone who:

• Ability to work at least 30 hrs/wk (with some degree of flexibility to service events)
• ServSafe Manager certified 
• Specialized in marketing metrics and reports
• Demonstrates creativity, sales and marketing forte, self-starter and good negotiation skills
• Strategic thinker in planning and implementing marketing initiatives and promotions
• Demonstrates a growth and win mindset - results oriented, quick study
• Relationship builder, coaches others to perform
• Outgoing, friendly, works well with the public, networks well, involved in the community
• Servant Leader, team oriented with a passion for people and world class service
• Well organized with excellent verbal, written and electronic communications skills

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.
Customers love Chick-fil-A® because of the Team Members who serve them. Team Members are encouraged to do the little things every day to make a difference for someone else: as simple as a smile or as inspired as running after a customer because they forgot a straw for their milkshake.
And the cherry on top? A career at a Chick-fil-A Restaurant can have a wide range of benefits, including competitive pay, personal and professional growth opportunities, as well as the flexibility to thrive in and outside of work.

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