Marketing & Services ManagerOsborne Mint – Cincinnati, OhioJoin a Company on the RiseOsborne Mint isn't just another manufacturing company— we're a historic brand experiencing exciting growth and transformation. As we expand and evolve, we're looking for a hands‑on, entrepreneurial Marketing & Services Manager who's ready to take ownership and help propel us to the next level.What You'll Own & BuildThis is not a “maintain the status quo” marketing role. This is an opportunity to build, evolve, and elevate how we connect with customers and grow our brand.You'll step into a role where you can:Shape the voice of a legacy brand as it modernizes and expands into new marketsExperiment with new marketing channels, tools, and technologies to keep us relevant and competitiveTurn ideas into action quickly in a nimble, entrepreneurial environmentYour day-to-day will blend strategy and execution. One day you may be crafting messaging for a new product launch, the next analyzing campaign performance, brainstorming fresh ways to reach collectors, or collaborating directly with sales to close gaps in the customer journey.Key ResponsibilitiesDevelop and execute integrated marketing strategies aligned with business objectives, target markets, and sales goals.Own and maintain, using the latest technology, Osborne brand messaging and positioning across product lines, customer segments, and channels.Plan and manage campaigns across digital, email, content, print, events, and coin /trade show programs. (Will require some travel to attend)Support product launches by building go-to-market plans, launch materials, sales tools, and customer‑facing communications.Create and manage marketing collaterals, including brochures, presentations, product sheets, website content, and promotional materials.Partner with the sales and product development teams to improve lead generation, lead nurturing, account support, and channel enablement.Manage external agencies, freelancers, printers, and marketing vendors as needed.Track campaign performance, marketing KPIs, and return on investment, and provide regular reporting to leadership with specific reference to CSAT and NPS scores.Manage the Osborne format and style guide to maintain consistency with HM Precious Metal Group, Germany.QualificationsBachelor's degree in Marketing, Business, Communications, or a related field.5+ years of progressive marketing experience, preferably in manufacturing, industrial, B2B, B2C, precious and base metals, or related technical product environments.Strong background in brand management, campaign development, content creation, and demand generation.Excellent written and verbal communication skills, with the ability to simplify technical information for commercial audiences.Experience collaborating across sales, operations/manufacturing, and leadership teams.Strong project management skills with the ability to manage multiple priorities and deadlines.Analytical mindset with experience measuring campaign effectiveness and using data to improve performance. (NPS and CSAT scores)Proficiency with the latest digital marketing platforms, CRM systems, and web content tools.Success in the RoleImproves brand clarity and consistency across all customer touchpoints.Generates measurable increases in qualified leads, customer engagement, and sales support effectiveness.Delivers strong launch execution and timely campaign support for new and existing products.Builds marketing processes and reporting that help leadership evaluate performance and prioritize investment.#J-18808-Ljbffr