Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.Our mission is to care for people so they can be their best!Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees impressive mountain views, along with exciting activities like golf, swimming, and tennis. These allow for the unique experience that you can only get at this resort.Salary Range: $60,000-$73,600Position Overview:This position will support Cheyenne Mountain Resort's marketing efforts by developing digital marketing and e‑Commerce programs, with the primary goal being increased conversions and revenue on Hyatt.com. Digital marketing efforts will include search engine marketing (including PPC and SEO), mobile marketing, display advertising, email marketing, marketing via corporate channels, and assisting with strategic social media planning. This position will also oversee e‑Commerce activity including the strategic management of the hotel's website, apps and mini‑sites where applicable. The Marketing Manager works closely with the Director of Sales and Marketing to bring to life initiatives within the resort's marketing plans. The plans include objectives, strategies, and tactics for each of the resort's market segments (group, weddings, leisure) and outlets (restaurants). The ultimate goal is to heighten market presence, increase positive awareness, strengthen brand loyalty, present consistent brand imagery, increase market share, and most importantly, produce increased revenues and profitability.Job Functions & Responsibilities:Collaborates closely with key departments in creating, orchestrating, and promoting all resort events and activities to enhance the guest experienceEngages and manages outside contractors and third party activities for enhanced guest experiencesWorks with the Director of Sales and Marketing to develop and execute annual social media marketing plans, ensuring alignment with commercial targets and brand positioningResponsible for all brand, digital, and marketing activity across designated channelsWorks closely with Hyatt Field Marketing to deliver the resort's marketing strategyManages content creation for social media (paid and organic), ensuring all posts are on‑brand, timely, and within budgetManages digital agency partnership to implement targeted campaigns that drive both brand awareness and commercial resultsConducts ongoing market research to stay attuned to culinary trends, guest dining behaviors, and competitor activity in the local hotel, restaurant, and wider hospitality sceneBuilds strong local connections through influencer engagement and strategic partnershipsSupports overall commercial goals of the Sales & Marketing departmentTracks campaign performance and manages marketing budgets to optimize ROISupports the Director of Sales and Marketing in creating the resort's annual marketing planResponds to guest reviews across all platformsCoordinates data for monthly owner reportingAssists with RFP process in identifying public relations and/or branding agencyOversees consistent brand image through collateral, signage, and all resort designThe Marketing Manager will need to be strong in all aspects of digital marketing and social media marketing and will assist in promoting awareness and maintaining a positive brand image of the resort and outlets on a local, regional, and national level through consistent and targeted marketing and digital campaigns. The Marketing Manager will work closely with the Hyatt Corporate Marketing teams to ensure that the hotel's brand position is present in coverage, messages are compelling, and insights and reporting are accurate. This position is on‑property and will require a flexible schedule to properly capture and initiate guest experience content with activations and experiences.Requirements:3-5 years of experience in marketing, communications, and brand management within the hospitality industry. Hotel experience strongly considered.Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and CanvaSkilled in multi‑channel campaignsProven ability to develop and execute impactful social marketing strategies and work with others in the development of wider‑reaching goalsCreative thinker with a sharp eye for brand storytelling and visual identityHighly organized, proactive, analytical, and results‑drivenStrong communicator who thrives in cross‑functional, collaborative environmentsExperience working with agencies, media partners, and influencersStrong creative skills with a proven ability to create, curate, and manage engaging content across various social media platformExperience in responding on behalf of a business to comments, developing discussions, and fostering a positive online communityProven experience managing social media platforms for a brand or organization, including a strong understanding of social media best practices and trendsExcellent written and verbal communication skillsExperience in managing a third party digital agency to implement paid media strategyProficiency in print and digital productionOur Values:Empathy / Wellbeing / Respect / Integrity / Experimentation / InclusionFull Time Benefits:Medical/Dental/Vision InsuranceHealth Savings Plan and Flexible Savings Plan with Medical CoverageColleague Discounted Room Rates12 Complimentary Room Nights (based on availability)Paid Time Off2 Floating Holidays8 Paid HolidaysGrowth OpportunitiesReferral BonusRecognition & RewardsBasic Life InsuranceSick DaysFriends & Family Room Rates401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)Employee Stock Purchase Plan (5% discount)Complimentary ParkingComplimentary Meal During Each ShiftEmployee Assistance Program (EAP)Hyatt Property Restaurant/Coffee Shop DiscountThis application window is anticipated to be open at a maximum of 30 days from September 12, 2025 – October 12, 2025 or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit hyatt.com/careers to apply.#J-18808-Ljbffr