Puzzol Creative is seeking a dynamic Marketing Manager to join our innovative and growing team. As a key player in our organization, you'll be responsible for driving creative marketing strategies that captivate audiences and elevate our brand presence across all portfolio companies (Currently Memphis Escape Rooms, The Escape Room Florence, Amuse, Pirate's Mark Board Game, Game Nite Lounge, Etc). The Puzzol Creative Marketing Manager will manage all communications out to customers and target markets via social channels, review websites, email, website, and phone. They will build and maintain relationships with clients, Founder's Club members, and corporate clients. They will create, manage, plan, promotions with clients having new ideas for ways to reach those clients we haven't gotten through our doors yet. They will post social media content to Instagram, Meta, Reddit, LinkedIn, YouTube, TikTok and Twitter, etc. for all Puzzol Creative companies. They would be responsible for building a strong brand presence across all social channels, commenting, and engaging with the audience as well as handling print media (brochures, signage, business cards, handouts, etc.). They will create new experience roll out marketing plans, then enact them and carry them out creating all content both video and graphically needed to market the launch.Key ResponsibilitiesDevelop and execute strategic marketing plans to achieve company objectives.Create and implement marketing campaigns to drive seasonal sales goals.Generate compelling and creative content for various channels, ensuring brand consistency.Stay abreast of industry trends, competitor activities, and market dynamics to identify opportunities in the interactive entertainment space.Collaborate with internal teams to align marketing efforts with overall business goals. Manage the quarterly marketing plan for each of our locations and companies and products that include social, digital presence, online videos, emails, website, texting, and other mediums and promotional materials.Create and execute a weekly plan for socials across Facebook, Instagram, Twitter, TikTok, etc for all Puzzol Creative portfolio companies. Stay at least one week ahead of schedule and posting multiple times a week. Engage with the audience via comments. Create graphics and videos as needed.Reach out to corporate clients to build relationships that can visit yearly and meet the needs of field trips or team building. Role will get commission of all sales made in customized start times.Assist with sales by helping answer emails and phones for locations within 30 minutes of receiving. Follow up with people regularly.Keep locations aware of promotions and sales goals.Represent the companies at trade fairs, festivals, and partnership events as needed, which is usually rare.Handle all review sites, sending out reminders and building the review base. Manage Google, Trip Advisor, Yelp, etc. reviews, hours set and responses to feedback. Ensure escape game sites have up to date information and we are listed on all of them.Assist with the implementation of new business strategies, plans and procedures and experiences and product launches.Identify industry trends for customer experience and marketing and incorporate when possible. Stay up to date on escape room trends and maintain knowledge base through attending trade shows, industry events, and doing marketing research. Every escape room / challenge you want to do (for the first time) Puzzol will pay for your 1 ticket.Manage monthly promo codes for escape kit, carry out promotions for the locations and create promos as needed for customers. Be able to easily navigate Bookeo.Adhere to all Puzzol policies, keeping integrity at the forefront of your character and being fast to fix mistakes.Manage Founder's Club and loyalty club additions and make customers a member weekly when email sign ups arrive.Manage donation requests as they come in and manage onsite promotions such as Don't Break the Seal and Giftcard Giveaway annually.QualificationsProven experience in marketing social media management with a focus on creative strategies.Ability to adapt and thrive in a fast‑paced, dynamic environment.Self‑starter with the capacity to take ownership of projects and deliver results.Strong communication skills to effectively convey creative ideas and marketing plans.Willingness to work flexible hours, including during peak periods, to meet project deadlines.RequirementsBachelor's degree in Marketing, Business, or related field.Demonstrated success in developing and executing successful marketing campaigns.Proficient in digital marketing tools, analytics, ad creation and social media platforms.Proficient in Adobe Creative Suite.Enjoys escape rooms, Amuse‑like challenge rooms, and interactive entertainment.What We OfferPTOLife insuranceHealth insurance401k with company matchOpportunities for career growth and skill developmentCollaborative and creative work environmentJoin us and contribute to a team that values innovation, creativity, excellence, and dedication. If you're ready to make your mark in a challenging yet rewarding environment, apply now via email with your resume and examples of previous work to be part of our exciting journey with potential for upward mobility! Puzzol Creative is where your creativity meets limitless possibilities.#J-18808-Ljbffr