Marketing Manager

• Chick-fil-A Careers
• Broad Creek Crossing
• Marketing Manager

Marketing Manager

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Full-time

Up to $24.00 per hour

Position Overview:

The Marketing Manager is responsible for driving sales, building community relationships, and strengthening the Chick-fil-A brand for Broad Creek Crossing. This is a hands-on, on-site role that works directly with restaurant leadership, Team Members, guests, and community partners to create and execute marketing initiatives that grow transactions, check average, and guest engagement. The Marketing Manager is designed as a growth path toward a future Marketing Director role, with advancement earned through performance and measurable results.

Key Responsibilities of Marketing Coordinator:

• Develop and execute local marketing campaigns that drive restaurant traffic and sales
• Identify opportunities to increase transactions and check average
• Track marketing results and adjust strategies based on performance
• Build relationships with local schools, businesses, nonprofits, churches, and community organizations
• Represent the restaurant at community events and develop new partnerships
• Identify opportunities for the restaurant and Team Members to serve the community
• Spend significant time in the restaurant working alongside Team Members and leadership
• Interact with guests to understand the guest experience firsthand
• Support restaurant promotions, special events, and day-to-day operations as needed
• Develop and manage social media content, photography, and video
• Create marketing materials and promotional campaigns tied to holidays, schools, and local events
• Communicate restaurant initiatives and Team Member stories
• Maintain a consistent Chick-fil-A brand presence across all channels
• Measure and report on sales, transactions, check average, guest engagement, and community participation

Qualifications:

• Energetic, creative, and entrepreneurial mindset
• Comfortable talking with guests, Team Members, and community leaders
• Comfortable working in a fast-paced restaurant environment
• Organized and able to manage multiple projects at once
• Self-motivated with a willingness to take initiative
• Comfortable using social media and creating content
• Comfortable analyzing numbers and measuring campaign results
• Passion for hospitality, service, and community involvement
• Open to coaching, feedback, and development
• No prior restaurant marketing experience required - right attitude and work ethic matter most

Work Environment:

• This is NOT a remote or traditional desk position
• On-site, hands-on work inside the restaurant and throughout the community
• Frequent interaction with guests, Team Members, and community partners
• Mix of marketing planning, in-restaurant support, and community outreach

Example Schedule

• Full-time
• Blend of in-restaurant marketing work, content creation, and community events
• Some evenings or events may be required for community engagement

Our Benefits Include:

• Up to $24.00/hour, based on experience and qualifications
• Up to $650/month employer contribution toward health insurance
• 401(k) retirement plan
• Remarkable Futures Scholarship program
• Leadership and professional development
• Hands-on experience across marketing, sales, hospitality, and community engagement
• Clear growth path toward a Marketing Director role based on performance

Work schedule

• 8 hour shift
• 10 hour shift
• Monday to Friday
• Weekend availability
• Day shift
• Night shift

Benefits

• Flexible schedule
• Health insurance
• 401(k)
• Employee discount

Chick-fil-A - Broad Creek Crossing

1205 N Military Hwy, Norfolk, VA, 23502

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.