Position Summary
TCL North America, a leading global consumer technology company, is seeking a detail-oriented and analytically driven Marketing Operations Analyst to support the Physical Retail and Sell-Through teams. This role will help strengthen visibility, organization, and execution across TCL's in-store retail programs, promotional activities, field initiatives, and retail performance priorities.
The Marketing Operations Analyst will serve as an operational and analytical partner to cross-functional teams, helping track retail initiatives, organize sell-through data, monitor execution updates, and support reporting that enables stronger business decisions. This individual will work closely with Physical Retail, Sales, Marketing, Product, Finance, field teams, vendors, and agency partners to ensure priorities are clearly documented, accurately tracked, and moving forward.
The ideal candidate is highly organized, analytical, and execution-focused, with strong Excel skills, sound business judgment, and the ability to translate data and retail activity into clear, actionable insights.
Duties may include but are not limited to:
Physical Retail & Sell-Through Operations Support
- Support day-to-day operational tracking for TCL's Physical Retail and Sell-Through teams, including retail programs, in-store initiatives, product promotions, display execution, and field activity.
- Maintain trackers for retail initiatives, promotional calendars, store-level execution updates, field team priorities, and sell-through-driving activities.
- Help monitor sell-through initiatives across key retail partners, identifying execution gaps, timing risks, and follow-up needs.
- Support the coordination of in-store programs, retail display updates, training support, merchandising initiatives, and promotional execution.
- Partner with internal teams, field partners, vendors, and agencies to collect, validate, and organize updates related to physical retail execution.
Reporting, Analysis & Business Insights
- Prepare recurring reports, summaries, and dashboards related to physical retail performance, sell-through initiatives, promotional execution, and field activity.
- Analyze retail and sell-through data to identify trends, risks, opportunities, and performance gaps across products, programs, stores, or retail partners.
- Support leadership with clear, concise reporting that translates data and field updates into actionable business insights.
- Assist with tracking performance against retail goals, promotional plans, program timelines, and sell-through priorities.
- Partner with Sales, Marketing, Product, and Finance teams to ensure reporting reflects current business priorities and provides accurate visibility into execution progress.
Cross-Functional Coordination & Process Improvement
- Serve as an operational partner to Physical Retail and Sell-Through leadership, helping keep priorities organized, documented, and progressing on schedule.
- Participate in team meetings, capturing key decisions, tracking action items, and following up with stakeholders to support timely execution.
- Help improve workflows, reporting processes, documentation standards, and communication practices to increase accuracy, consistency, and visibility.
- Maintain SOPs, reporting templates, trackers, and process documentation that support scalable execution across retail and sell-through initiatives.
- Support ad hoc analysis, project coordination, and operational requests related to retail execution, sell-through performance, and field team priorities.
Qualifications
- Bachelor's degree in Marketing, Business Analytics, Business Administration, Finance, Retail Management, or a related field.
- 2 to 5 years of experience in marketing operations, retail operations, sales operations, business analysis, retail analytics, or a related function.
- Strong understanding of retail execution, promotional tracking, sell-through performance, reporting, or field team operations.
- Advanced proficiency in Excel, including the ability to maintain trackers, analyze data, identify trends, and summarize insights.
- Strong communication and stakeholder management skills, with the ability to work cross-functionally across Sales, Marketing, Product, Finance, field teams, vendors, and agency partners.
- Highly organized, detail-oriented, and execution-focused with strong follow-through.
- Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy, urgency, and accountability.
Nice to Haves
- Experience supporting consumer electronics, retail, e-commerce, channel marketing, field sales, or physical retail programs.
- Experience working with retail partners such as Best Buy, Walmart, Target, Costco, Amazon, Lowe's, Home Depot, Menards, or similar national retailers.
- Familiarity with sell-through reporting, POS data, promotional calendars, retail displays, merchandising programs, or field execution tracking.
- Experience with SAP, Power BI, Tableau, Circana, Stackline, Crunchbox, retail reporting portals, or similar systems.
- Experience creating SOPs, dashboards, recurring reports, or executive-facing summaries.
Benefits:
- Vacation: Starting at 5 days per year
- Health & Wellness Days: 10 days per year (prorated based on start date)
- Paid Holidays: 12 days per year
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) & Retirement Plan
Job Type: Full time, non-exempt
Salary Range:$25.00 - $35.00 per hour