Marketing Operations Business Solution Architect

Summary

We're seeking a Marketing Operations Business Solution Architect to lead the design, optimization, and governance of marketing technology solutions. This role is pivotal in bridging business stakeholders with technology teams to ensure marketing operations processes, data, analytics, and digital engagement platforms align with business objectives, regulatory requirements, and industry best practices. If you have a deep understanding of life sciences marketing operations and a passion for digital transformation, we want to hear from you.

Responsibilities

• Design and maintain end-to-end marketing operations architecture for diverse engagement programs.
• Translate business requirements into scalable and compliant technology solutions.
• Lead solution architecture workshops with cross-functional stakeholders.
• Serve as the subject matter expert for marketing technology platforms, including Salesforce Marketing Cloud and Adobe Experience Cloud.
• Assess and redesign marketing operations processes to improve efficiency and effectiveness.
• Design data flows and integrations between various platforms to support customer engagement programs.
• Ensure solutions comply with life sciences regulations and internal governance standards.
• Collaborate with various departments and external vendors to drive transformation initiatives.

Qualifications

• Bachelor's degree in Business, Information Systems, Marketing, Life Sciences, or a related field.
• 8 years of experience in life sciences commercial technology, marketing operations, or solution architecture.
• 5 years of experience designing enterprise marketing technology solutions.
• Strong understanding of pharmaceutical marketing workflows and commercial operations.
• Experience with CRM, marketing automation, CDP, customer data, and digital engagement platforms.
• Master's degree and relevant certifications (Salesforce, Veeva, Adobe) are preferred.