Marketing Operations Manager IV

A client with Kforce is seeking a Marketing Operations Manager IV to join their team. Summary: The Marketing Operations Manager's primary role is to lead the execution of creative deliverables by owning the end-to-end process from intake through delivery. They are responsible for guiding and elevating the process between internal stakeholders and in-house creative teams, resourcing, prioritizing and managing the execution of projects within the assigned verticals from beginning to end. Responsibilities:

• Own, resource and manage approximately 50+ complex, concurrent projects from intake through delivery using multiple project management tools; Deliverables include emails, banner ads, landing pages, social campaigns and videos
• Continuously monitor and optimize the team's flow of work to ensure timely deliveries while also anticipating and mitigating potential bottlenecks; This includes prioritizing project schedules, allocating resources and balancing the workload across the team
• Proactively communicate project status/issues/roadblocks and shifts in priority; Provide context, impact analysis, and present solutions (be a problem solver)
• Lead weekly meetings to communicate and track the status of each deliverable and make sure there's proper documentation of all projects
• Create efficiencies in existing process, establish new process whenever needed, and ensure it is scalable
• Efficiently and effectively manage day-to-day problems, and communicate effectively in difficult and time sensitive situations; Understand when (and why) to escalate issues

Requirements:

• 5-7 years of in-house or agency creative project management experience, preferably in a fast-paced setting
• Mastery of project management principles and characteristics
• Demonstrated understanding of the creative process across digital channels

Preferred Qualifications:

• Experience in prioritizing and managing 50+ concurrent projects in a fast-paced environment
• Advanced experience with Workfront and JIRA preferred
• A proven ability to remain calm, effective and productive under pressure; A track record of proactively solving complex problems and knowing when to escalate issues with a clear recommendation
• Ability to develop and maintain strong relationships with creative team, legal team, marketing partners and executive leadership
• Exceptional communication, interpersonal, organization, and problem-solving skills