Adobe Creative Suite, Americans with Disabilities Act (ADA), Analysis Skills, Campaigns, Content Management Systems (CMS), Continuous Improvement, Cross-Functional, Customer Acquisition, Customer Relationship Management (CRM), Customer/Client Research, Data Analysis, Driver's License, Email Software, Engagement Marketing, Enterprise Marketing, Market Segmentation, Marketing, Marketing Automation Software, Marketing Campaign, Marketing Communications, Marketing Metrics, Microsoft SharePoint, Online Marketing, Operations Management, Organizational Skills, Performance Analysis, Performance Metrics, Power Amplifier, Project/Program Management, Reporting Dashboards, Return on Investment (ROI), Search Engine Optimization (SEO), Social Media, Supplier Relationship Management (SRM), Systems Analysis, Team Player, Time Management, Vendor/Supplier Relations, Web Hosting
Marketing Operations Manager
Salary: $70,000.00 to $90,000.00 per year
Seven Hills Foundation
Are you a data-driven marketing professional who thrives on turning insights into strategy? Seven Hills Foundation is seeking a Marketing Operations Manager to lead the systems, analytics, and processes that power our marketing and communications efforts. This is an exciting opportunity to combine technology, creativity, and strategic thinking to help one of the region's largest human services organizations strengthen its brand, engage audiences, and drive measurable results.
What You'll Do
As our Marketing Operations Manager, you'll oversee the technology, reporting, and workflows that support enterprise-wide marketing initiatives. You'll collaborate with Advancement, IT, Learning & Development, and Communications teams to optimize campaigns, improve customer engagement, and ensure marketing efforts are executed efficiently and effectively.
Responsibilities:
Key responsibilities include:
- Manage and optimize Seven Hills Foundation's marketing technology platforms, including HubSpot CMS & CRM, Microsoft SharePoint, marketing automation, email, analytics, and social media management tools.
- Develop and manage integrated marketing campaigns across digital, website, email, and social media channels.
- Build dashboards and performance reports that measure campaign success, customer acquisition, SEO performance, ROI, and audience engagement.
- Analyze customer insights and segmentation data to identify opportunities and improve marketing effectiveness.
- Partner with IT to maintain website performance, ADA compliance, security, and ongoing optimization.
- Coordinate marketing workflows, timelines, and cross-functional projects to ensure timely campaign delivery.
- Supervise the Digital Marketing Specialist while providing analytical guidance and campaign support to the Communications team.
- Manage vendor relationships related to website hosting and technical maintenance.
Qualifications:
What We're Looking For
- Bachelor's degree in Marketing, Data Analytics, Communications, or a related field (or equivalent experience).
- 5+ years of experience in marketing operations, digital marketing, marketing analytics, or a related field.
- Experience with HubSpot (preferred), CRM platforms, marketing automation, digital analytics, and reporting dashboards.
- Strong understanding of SEO, campaign measurement, customer segmentation, and marketing performance metrics.
- Proficiency with Adobe Creative Suite and Microsoft SharePoint.
- Exceptional analytical, project management, communication, and organizational skills.
- Valid driver's license.
Why Seven Hills Foundation?
At Seven Hills Foundation, your work directly supports programs that improve the lives of thousands of individuals and families throughout Massachusetts, Rhode Island, and New Hampshire. You'll join a collaborative team where innovation, creativity, and continuous improvement are valued—and where your expertise will help amplify a mission that truly matters.
If you're passionate about leveraging technology, analytics, and digital marketing to make a meaningful impact, we'd love to hear from you.
Apply today and help shape the future of marketing at Seven Hills Foundation.
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Seven Hills Foundation
60 Years of Defining Dignity
Seven Hills Foundation has a 60-year history of caring for people who have the ability to thrive when given the support, respect and dignity that all human beings deserve. The basic principal of serving others is the cornerstone of the foundation upon which Seven Hills is built.
Since a group of parents in Central Massachusetts came together to advocate for their children in 1951, the momentum of advocacy and social justice has grown exponentially. Seven Hills Foundation now stands as one of the most dynamic and comprehensive health and human services agencies in the country. With over 160 locations in Massachusetts, Rhode Island and seven countries abroad, Seven Hills is the premier provider of comprehensive supports for people with significant life challenges.
500 to 999 employees
http://www.sevenhills.org/