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Marketing Operations Specialist

Texas Tech University

Lubbock, TX

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JOB DETAILS
SALARY
$59,000–$77,100 Per Year
SKILLS
Apple Macs, Automation, Best Practices, Budgeting, Communication Skills, Computer Hardware, Computer Science, Computer Security, Computer Workstations, Content Management, Cross-Functional, Cryptography, Customer Relationship Management (CRM) Systems, Diagnostics Solutions/Software, Documentation, Documentation Standards, Ecosystems, Emerging Technology, Hardware Administration, Hardware Installation, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Laboratory Equipment, Laptop PC, Management of Information Systems/Technology (MIS), Marketing, Marketing Communications, Marketing Strategy, Microsoft Excel, Microsoft Product Family, Microsoft SQL Server, Operational Support, Operations Processes, PC (Personal Computer) Systems, Power BI, Printers, Project/Program Coordination, Regulations, Safety Compliance, Safety/Work Safety, Software Administration, Software Installation, Systems Administration/Management, Technical Marketing, Technical Operations, Technical Strategy, Technical Support
LOCATION
Lubbock, TX
POSTED
Today

Major/Essential Functions

  • Supports and assists operational workflows for marketing and communications projects.
  • Supports marketing operations systems by implementing and supporting technologies and by carrying out other tasks related to Marketing & Communications processes and policies.
  • Assists in the implementation, utilization and support of marketing technology platforms, including on-demand technical assistance to Marketing & Communications employees.
  • Creates and maintains documentation for marketing operations processes, technology implementations and best practices.
  • Ensures operational alignment between marketing strategies and technological capabilities.
  • Supports set up of workstations, including, but not limited to, contributing to computer inventory and surplus, software installation, hardware diagnostics, computer encryption, and troubleshooting hardware and software issues for Mac and PC systems.
  • Facilitate operational integration between marketing platforms, CRM systems and content management tools.
  • Provide hardware and software support and maintenance, including, but not limited to, laptops, printers and lab equipment.
  • Troubleshoot operational issues and implement solutions to enhance productivity.
  • Train team members on operational protocols, workflow systems and technology platforms.
  • Help implement new marketing operations, processes or technologies.
  • Interface with Information Technology as needed to troubleshoot or implement technical requirements.


Grant Funded?

No

Pay Basis

Monthly

Schedule Details

Monday - Friday, 8:00 - 5:00 PM

Work Location

Lubbock

Preferred Qualifications

  • Advanced knowledge in IT Security practices and IT workflows
  • Certifications in IT Security, IT, or networking fields
  • Experience with MSSQL, PowerBI, Microsoft Flow automation
  • IT Systems Administration experience
  • Experience in project coordination
  • Experience with CRM systems, content management platforms and analytics tool


Department

Marketing and Communications

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Shift

Day

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five years related full-time paid experience OR a combination of related education and/or experience.

Does this position work in a research laboratory?

No

About the Department and/or College

In Marketing & Communications, we deliver high-quality communications that tell the story of Texas Tech in the most compelling way possible.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

About the University

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

Job Family

Communications & Marketing

Job Sub Family

Communications & Marketing Generalist

Knowledge, Skills, and Abilities

  • Willingness to explore marketing technology ecosystems and how they support operational goals
  • Proven ability to develop, document and implement standardized processes across functional areas
  • Excellence in cross-functional collaboration
  • Adaptability and forward-thinking approach to marketing operations and emerging technologies
  • Knowledge of best practices in computer security, Microsoft 365 services, and security standards is a plus
  • Self-starter, capable of working independently and with teams
  • Ability to communicate effectively, both orally and in writing
  • Proven ability to establish and maintain effective working relationships
  • Basic knowledge of IT Troubleshooting and IT Security practices
  • Ability to interact well with others and maintain professional relationships


Annualized Pay Range

$59,000-$77,100-$94,900

About the Company

T

Texas Tech University

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