As a member of the leadership team, the Marketing Outreach & Enrollment Director guides the Outreach and Enrollment Team, and facilitates collaborative relationships across the organization, with the interdisciplinary team (IDT), and with external stakeholders to promote the organization's values, culture, and mission.
Essential Job Duties:
Meet gross and net census growth goals.
Direct and coordinate all marketing, outreach, and community engagement activities.
Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion.
Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis.
Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within the market.
Maintain working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies.
Develop department budget and direct performance to budget.
Collaborate with executive teams to report on key metrics and proactively address problems.
Job Requirements:
Bachelor's degree in relevant field preferred; an additional five years of relevant management experience may be substituted.
Minimum of five years of supervisory experience with at least two years in senior healthcare services growth/enrollment preferred.
Strong knowledge and experience with Salesforce and Microsoft Office.
Experience leading in a data-driven organization, leveraging reports and data to prioritize and oversee people and projects.
Numbers & Facts
Location
Newark, NJ
Salary
$120,000–$180,000 Per Year
Skills
Acute Careunmatched
Budget Managementunmatched
Budgetingunmatched
Content Management Systems (CMS)unmatched
Establish Prioritiesunmatched
Exceeded Sales Goalunmatched
Healthcareunmatched
Hospitalunmatched
Leadershipunmatched
Maintain Complianceunmatched
Marketingunmatched
Metricsunmatched
Microsoft Officeunmatched
People Managementunmatched
Performance Analysisunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Project Trackingunmatched
Salesunmatched
Salesforce.comunmatched
Strategic Planningunmatched
Team Playerunmatched
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