At Houston Methodist, the Marketing Specialist position is responsible for partnering with and supporting marketing management in driving preference and volume for assigned programs/service lines and maximizing the impact of assigned sponsorships. This client-facing role fosters positive relationships with hospital stakeholders, physicians and vendors as assigned and contributes to the development, implementation, measurement, and optimization of marketing/sponsorship plans. The Marketing Specialist contributes to developing effective business cases with management, digital, web, market research and other cross functional teams to drive positive change in partnership with hospital operations.
FLSA STATUS
Exempt
QUALIFICATIONS
EDUCATION
- Bachelor's degree in Business, Marketing, Communications or related field
EXPERIENCE
- Four years experience related to Marketing and Communications
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Demonstrates professional growth and shows initiative and authority in conversations
- Ability to work under pressure and balance many competing priorities and deadlines
- Positive and supportive attitude and demeanor
- Ability to multi-task and work in an organized manner
- Ability to uphold confidential and sensitive information
- Proficient in spreadsheet, word-processing and presentation software
- Sound judgment and decision making ability, with strong critical thinking skills; understand when to escalate issues
- Ability to receive constructive feedback and demonstrate performance improvement including receiving, seeking out and acting on performance feedback
- Open to ideas offered by others; works collaboratively and contributes to dialogue
- Demonstrative initiative in managing projects and communication with stakeholders
- Effective written communication and presentation skills
- Ability to engage with the public/consumers in a positive manner and in alignment with Houston Methodist standards
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Fosters and maintains positive relationships with clients, marketing stakeholders, sponsored organizations and vendors.
- Demonstrates leadership in meetings and actively participates and provides meaningful contributions that drive decision-making. Clearly identifies next steps.
- Contributes to the education of stakeholders related to strategic marketing initiatives that support the organization.
- Promotes a positive work environment and contributes to a dynamic team focused work environment that actively helps one another to achieve optimal department and organizational goals.
SERVICE ESSENTIAL FUNCTIONS
- Contributes to development of plans, campaigns, creative kickoffs, and event strategy. Implements and measures defined key performance indicators (KPI) performance and forms insights under guidance of manager.
- Effectively manages projects with vendors, creative teams with clear communication, timely delivery of assets. Fulfills sponsorship elements to deliver against brand objectives and drive results.
- Collaborates with writers, designers to develop content for web, collateral, blog and newsletter articles, advertising and press releases as assigned.
- Provides input to clients in an advisory capacity in order to help them make sound business decisions by identifying needs, making assessments, and problem-solving issues at hand.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Contributes to strategy and performance assessments for programs and service lines, sponsorships and events under guidance of manager. Contributes to the development of effective business cases by gathering and analyzing data and identifying support under guidance of manager.
- Contributes to the optimization of the Houston Methodist experience for consumers by identifying opportunities for excellence.
- Contributes to the development of clear and concise communications, reports, and presentations with compelling data for leadership.
- Develops and reviews marketing collateral and advertising to ensure messaging and photography align with guidelines.
FINANCE ESSENTIAL FUNCTIONS
- Submits invoices on time and tracks and adheres to budgets for assigned projects.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Contributes to optimizing strategy and initiatives by identifying gaps and opportunities in partnership with manager.
- Proactively problem solves under the guidance of manager. Grows and enhances marketing knowledge and abilities. Ensures own career discussions occur with appropriate management.
SUPPLEMENTAL REQUIREMENTS
- WORK ATTIRE
- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No
ON-CALL*
- Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
TRAVEL
Travel specifications may vary by department
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
QUALIFICATIONS
EDUCATION
- Bachelor's degree in Business, Marketing, Communications or related field
EXPERIENCE
- Four years experience related to Marketing and Communications
Company Profile:
Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!
Houston Methodist is an Equal Opportunity Employer.