Analysis Skills, Aviation Industry, Banking Services, Best Practices, Budget Management, Budgeting, Business Strategy, Campaigns, Communication Skills, Customer Relationship Management (CRM), Detail Oriented, Direct Email, Direct Mail, Direct Marketing, Email Campaign, Email Marketing, Information Technology & Information Systems, Interviewing Skills, Marketing, Marketing Campaign, Marketing Communications, Marketing Plan, Marketing Strategy, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Onboarding, Online Marketing, Operational Communications, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Process Improvement, Production Schedule, Professional Services, Project/Program Coordination, Project/Program Management, Promotional Programs, Public/Media/Press/Analyst Relations, Quality Metrics, Return on Investment (ROI), Time Management, Travel Industry, Unica, Writing Skills
Job Title: Marketing Campaign Manager - MileagePlus Loyalty (Email, CRM & Digital Marketing)
Location: Chicago, IL 60606
Durations: 6-12 Months with possible extensions or conversion.
Job Overview:
We are seeking a Marketing Campaign Manager to join the MileagePlus Loyalty Team and help develop and execute integrated marketing campaigns that drive customer engagement, revenue, and loyalty. This role is responsible for planning and managing end-to-end direct marketing campaigns across email, direct mail, and digital channels, ensuring timely delivery, high-quality execution, and measurable business results. The ideal candidate will have strong experience in CRM/email marketing, campaign management, project coordination, marketing analytics, stakeholder communication, and customer engagement strategies
Required:
- 3-5 years direct/email marketing experience
- Direct marketing strategy and execution across email direct mail and digital channels
- Strong analytic project management skills? Strong written and verbal communication
- Strong organization problem-solving skills? Strong attention to detail
- Strong Microsoft Excel PowerPoint and MS Project skills
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable punctual attendance is an essential function of the position
Preferred:
- Experience with airline or travel industry experience
- Marketing agency experience or experience working with marketing agencies print vendors email service providers and other vendors
- Integrated marketing lifecycle marketing or CRM experience
- Experience with Unica Campaign Management or similar Campaign Management application
Responsibilities:
- Plan develop and execute direct marketing campaigns via email direct mail and digital channels in an efficient and effective manner to generate a positive ROI and enhance member engagement
- Collaborate with Premier product and partner teams to develop annual marketing plans while working closely with outside agencies and vendors to ensure program and promotion objectives are shared and supported
- Serve as project manager for all promotions and programs managing communication strategy creative development process production schedules approval processes and budgets
- Communicate the status of programs on an on-going basis to stakeholders while driving improved processes/efficiencies
- Develop the overall communications strategy audience message for programs and promotions and coordinate with other stakeholders such as PR Marcom and Operations to ensure communications are integrated and consistent across channels
- Ensure all member communications adhere to the United and MileagePlus brand and the overall corporate strategy
- Ensure campaigns are effectively targeted in order to deliver highly relevant offers to customer groups and to appropriately manage audience overlap from various promotions
- Drive in-market tests with defined test and control cells to continually learn and improve ROI results share test results with team members
- Incorporate learning's and competitive insights into future plans while leverage marketing and loyalty industry best practices
- Responsible for ensuring delivery of campaigns on time on budget with high quality and low errors
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $XXX - $XXX
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
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