Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!
We are seeking an E-Commerce Marketplace Operations Specialist to own and optimize our marketplace operations across Amazon, TikTok Shop, and other e-commerce channels. This individual will be responsible for managing Seller Central operations, marketplace fulfillment, inventory flow, shipment creation, and production coordination to ensure seamless order execution and inventory accuracy. This role is ideal for someone who has hands-on Amazon marketplace experience, thrives in a fast-paced environment, and enjoys building scalable operational processes.
What You'll Own
- Manage daily operations within Amazon Seller Central, including order management, shipment creation, inventory monitoring, and operational issue resolution
- Create and manage FBA and FBM inbound/outbound shipments
- Monitor inventory levels across marketplace channels and proactively prevent stockouts or fulfillment disruptions
- Reconcile inventory discrepancies, shipment variances, and receiving issues
- Coordinate with warehouse teams to ensure accurate receiving, storage, labeling, picking, packing, and shipping
- Support marketplace expansion across TikTok Shop and emerging sales channels
- Coordinate with suppliers and manufacturers on production timelines, inventory replenishment, and product availability
- Ensure all shipments meet marketplace compliance, packaging, and labeling requirements
- Track shipment performance and resolve carrier, fulfillment, or delivery exceptions
- Identify operational inefficiencies and implement process improvements across fulfillment and supply chain workflows
Required Qualifications
- 2+ years of hands-on experience with Amazon Seller Central
- Direct experience managing FBA and/or FBM shipments
- Strong understanding of inventory management, replenishment planning, and fulfillment operations
- Experience working cross-functionally with warehouse teams, vendors, or manufacturers
- Ability to troubleshoot operational issues and make quick, data-driven decisions
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications
- Experience with TikTok Shop or other marketplace platforms
- Experience working with 3PL providers
- Background in e-commerce operations, supply chain, consumer goods, or manufacturing
- Experience with inventory or ERP systems
Schedule and Benefits:
- M-F 9am-6pm In-office (this is not a remote role)
- Wynwood Miami, FL
- PTO, 401K
- Medical, Dental, and Vision
- Life Insurance
Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.