Mary Bridge Quality Program Manager- Sr.

MultiCare Health System

Tacoma, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Analysis Skills, Best Practices, Child and Youth Services, Clinical Outcomes, Clinical Practices/Protocols, Emergency Services, Financial Reporting, Healthcare, Hospital, Leadership, Medical Office, Outpatient Care, Patient Care, Patient Safety, Pediatrics, Performance Analysis, Performance Management, Performance Reviews, Project Evaluation, Project/Program Management, Quality Management, Quality of Care, Regulations, Regulatory Requirements, Reporting Dashboards, Reporting Skills, Safety/Work Safety, Statistics, Value Stream Mapping

LOCATION

Tacoma, WA

POSTED

30+ days ago

Where Kids and Families are Always First

MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs.

FTE: 1.0, Shift: Day, Schedule: Day

Position Summary
The Quality Program Manager, Senior is responsible to develop and implement the Quality and Performance Improvement Program for the assigned services and location. This includes partnering to develop, implement and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care. The QPM, Senior provides advanced expertise and leadership regarding quality & safety knowledge and top national and regional performance to the planning, performance assessment and best practices in the clinical domain.

Responsibilities

Directs activities relating to the related Quality Program, assuring initiatives, projects, and activities are completed within established timeframes, and performs ongoing performance analysis to identify clinical outcome and other improvement opportunities

Develops components of the QAPI and other regulatory requirements
Conducts analysis for area, includes common techniques such as apparent and common cause and RCA analysis as well as descriptive statistics and value stream mapping
Develops data and information into quality analyses such as pareto and driver diagrams, visual displays, graphs to display complex information in usable formats
Developing routine reporting to assess effectiveness of PI projects and interventions, achievement of outcomes; as well as ad hoc reporting using QM tools like tracers, dashboards,
Uses tools such as the Epic chart and chart review to assess the quality and safety of care and to design improvement solutions, etc.
Oversees PI, analysis and reporting for projects and activities in assigned area, and develops recommendations, based on research and findings, for appropriate actions by departments/organizational committees

Requirements

Master's degree in health care field required
Relevant certification in the specialty area required
Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to a clinical specialty /service line
Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role
Internal candidates' experience and performance may be considered in lieu of education and experience
Expected to be competent /proficient in 2 or more domains of quality (Pt Safety, ACRR, Peer /Physician Quality, Quality Metrics and Reporting, Clinical Analytics, Clinical Pathways)

Why Mary Bridge Children's?

Mission-driven:Partnering for healing and a healthy future for the patients and communities we serve

Award-winning:Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians consistently named on 'Top Doctors' lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune

Growing: New pediatric hospital facility and medical office building opening in 2026

Leading research:MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials

Employee-centric:MultiCare is consistently ranked among "America's Best Employers by State" by Forbes

Lifestyle:Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views

Explore our services at marybridge.org

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $123,198.00 - $177,278.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

MultiCare Health System

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