Massage Therapist (On-Call) - Regent Santa Monica Beach

Discover premier positions in Santa Monica at the all-new Regent Santa Monica Beach. As home to the distinguished Guerlain Wellness Spa, one of the world's most prestigious luxury spa brands renowned for its Parisian heritage, bespoke treatments, and uncompromising standards of excellence, Regent offers wellness professionals the rare opportunity to elevate their careers within an internationally celebrated spa environment. As the Americas flagship for IHG Hotels & Resorts' luxury portfolio, Regent Santa Monica Beach provides an unparalleled professional setting for licensed practitioners seeking rewarding luxury spa careers. Operating within a 10,000-square-foot wellness sanctuary along the Southern California coastline, our massage therapists enjoy an ergonomic workspace, premium linen programs, and seamless administrative support designed to let them focus entirely on guest healing. We offer highly competitive compensation, stable scheduling, and a supportive culture that values the expertise of wellness practitioners, making Regent the premier destination for luxury hotel spa employment in the Los Angeles area.

To support our wellness initiatives, we are seeking dedicated professionals for full-time, part-time, and on-call therapist opportunities.

Job Summary:

The On-Call Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

A little bit about your day:

Reporting to the Spa and Retail Boutique Director, every day is different, but you'll mostly:

• Promote Regent's service philosophy and style through our people attributes.
• Understand and adhere to Regent Spa policies and procedures.
• Provide knowledgeable spa services with respect and professionalism.
• Maintain tidy work areas and offer spa facility tours.
• Cooperate with guests and colleagues, anticipating needs and upholding service standards.
• Report guest issues to the Spa Manager on Duty.
• Conduct daily client outreach and meet retail goals.
• Maintain 20% customer retention.
• Ensure safety, sanitation, and disinfection standards.
• Clean and sanitize products, rooms, and equipment as per regulations.
• Follow state licensing regulations and PPE guidelines.
• Make decisions in line with general policies and procedures.

Requirements:

• Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred.
• Must have current CA Massage Therapy License.
• High School diploma or equivalent required.
• Ability to stand for extended periods.
• Ability to stand, stoop, and bend repetitively.
• Carrying, pushing, pulling, or lifting up to 50 pounds.
• Proficient in Massage Theory, Anatomy, and Physiology.
• Polished, professional, with strong written and verbal English skills.
• Organized, timely, and detail oriented.
• Basic computer software skills.
• This is a full-time position - flexible schedule including days, nights, holidays, weekends, and on-call availability.

What you can expect from us:

The hourly rate for this role is $25.00, plus 20% commission, and gratuity. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach.

We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.