Overview:
We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
Responsibilities:
- Perform spa treatment services as outlined in spa treatment protocols
- Demonstrate a high level of guest service
- Participate in all spa treatment and service training programs
- Assist guests with home care program and products
- Communicate effectively with peers, management, line and front of the house employees
- Be courteous to all guests and coworkers
- Regularly attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings
- Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes
- Practice effective listening (seek to understand)
- Perform related duties as required
- Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner
- Be responsible for the cleanliness of the immediate work area as well as the general property
- Stock and restock treatment rooms with necessary supplies
Additional Duties & Responsibilities:
- Maintain the company image and vision statement.
- Make optimal use of financial resources.
- Participate in ongoing training and encourage the personal development of all associates
- To provide an exceptional guest experience
Qualifications:
- Must be able to speak, comprehend, read, and write English
- Must have strong customer service skills
- Must have strong written and verbal communication skills
- Must possess ability to implement and uphold high service standards
- Must have ability to interact with all associates and resort guests
- Must have ability to perform well in stressful, high-pressure situations
- Must be able to stand or walk for long periods of time
Experience, Education, & Licensure:
- A high school diploma is required
- Certificate of completion from recognized massage program (minimum of 500 hours)
- State of California Massage License
- Passing of MBLEX or NCBTMB test, per California Massage License Requirements.
Miscellaneous Skills:
- Comprehension of SPASOFT software
Compensation:
Base Pay Start Rate: $16.90/Hr.
We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!