Analysis Skills, Business Analysis, C++ Programming Language, Change Management, Change Requests/Orders, Cloud Computing, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Customer Relations, Customer Training, Data Administration, Data Quality, Database Programming, Documentation, ERP (Enterprise Resource Planning), External Audit, ISO 9001, Identify Issues, Information Technology & Information Systems, Internal Audit, Microsoft C# (C Sharp), Microsoft Product Family, Microsoft SQL Server, Microsoft Visual Basic for Applications (VBA), Oracle Database, People Management, Physical Demands, Power BI, Problem Solving Skills, Process Improvement, Process Management, Production Specifications, Programming Languages, Quality Metrics, Risk, Software Administration, Staff Training, Strategic Planning, Supply Chain, System Integration (SI), Team Lead/Manager, Technical Leadership, Test Program
Spartanburg, South Carolina
The Master Data Administrator is responsible for centralized maintenance and integrity of Contec’s master data within its Enterprise Resources Planning (ERP) environment, ensuring data accuracy and compliance with data retention requirements. This position actively engages and collaborates with cross functional teams, serving as an ERP subject matter expert for all master data related activities and related continuous improvement projects.
As a member of Contec’s IT ERP team, this individual understands how master data is used at Contec, is familiar with IT systems integration, and excels at identifying ways to improve data accuracy and reduce cycle times.
Responsibilities:
- Executes approved change requests within the ERP environment, as submitted by the responsible business owner.
- Supports internal and external audits by providing master-data documentation and evidence, explaining related controls and procedures, and supporting corrective actions.
- Identifies and implements process improvement opportunities with regards to master data maintenance in collaboration with the IT Applications Manager.
- Acts as an ERP master data subject matter expert to provide guidance as necessary for new data processes, maintenance, and analysis.
- Analyzes and resolves errors with master data.
- Identifies issues with master data process. Maintains and upgrades existing tools as required.
- Collaborate with Business Analysts, Project Leads, and IT team to resolve issues and ensure solutions are viable and consistent.
- Conducts regular reviews of systems and reports on efficiencies and areas of improvement.
- Escalates issues as they arise to the IT Applications Manager.
ADDITIONAL DUTIES AS PART OF THE IT ORGANIZATION
- Defines application problems by conferring with clients, evaluating processes and procedures.
- Develops and controls solutions by establishing specifications, coordinating production with other IT technical staff.
- Validates results by testing programs.
- Ensures operation by training client personnel and providing support.
- Creates IT system guidelines, manuals, and documentation for the organization.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Participates and works within ISO 9001 quality standards guidelines in accordance with Contec’s quality goals.
- Others may be assigned.
Competencies:
To be successful in their essential duties, the individual is also expected to have general knowledge of and stay current in developments in the following areas:
Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Communicates & Listens Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens to accurately receive and interpret messages in the communication process.
Problem Solving: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Supports Core Values: Able to demonstrate support and adherence to Contec’s core values: respect for others, doing “whatever it takes” within Contec’s core values, vision, and strategic direction, exhibiting integrity, having a tolerance for risk, understanding there is life outside of work, enjoying the ride.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate or bachelor’s degree (B.A., B.S.) in an IT-related field or other data-oriented application support field; three-plus years practical experience working in supply chain, master data, or with ERP systems; or equivalent combination of education and experience.
- Experience with master data processes and change management in an ERP environment is preferred; experience working with IFS Cloud ERP is a plus.
- Experience with various programming languages (C++, C#, VBA, Oracle, and Microsoft SQL) and Microsoft Power BI (server, database, and programming) is also preferred.
Work Environment:
The work environment characteristics described here are representative of those that an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate regularly works in an office setting where the noise level is moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate frequently performs work using a computer while sitting with moderate physical effort. The associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The associate is occasionally required to stand and walk. The associate must occasionally lift and/or move up to ten (10) pounds. Specific vision abilities required by this job include close vision.