Master's Level Social Worker (LMSW) Case Management - Full Time

General Definition and Scope of Job

This position is responsible for assessment, treatment and case management to NOCHS patients.  The position assists in the collaboration and implementation of a plan of care for the patient.  This position provides care coordination and discharge planning.

Job Status:

• Full Time, 80 hours per pay period, 1st shift/variable
• Full Time, 64 hours per pay period, 2nd shift, with some schedule flexibility.

What are the Job Requirements?

• Masters degree from an accredited program in Social Work. 
• Licensed (LMSW).
• At least one year of experience in a Medical Social Work including associated hospital experience preferred but not mandatory.
• Working knowledge of community resources, current reimbursement information and state/federal laws.
• Ability to communicate effectively, verbally and in writing with patients, interested parties and members of the treatment team.
• Coordinates a discharge plan for patients.
• Completes mental health evaluations.
• Assists with placement needs. 
• Ability to perform conflict resolution where and when appropriate.
• Identifies and participates in the development of a discharge plan to reduce nonacute days.
• Monitors and records delays in care and discharge; intervening as appropriate. 
• Documents social work intervention and discharge planning.    
• Collaborates with a multidisciplinary discharge planning team for early identification of high-risk patients, initiating patient/family conferences to develop the post-hospital/discharge care plan.
• Fosters role as advocate via ongoing assessment of patient needs to promote successful discharge plan.
• Functions as reference and liaison for community resources and services available to patients of NOCHS.
• Understands the requirements of mandated reporting standards of all suspected abuse and neglect regarding NOCHS patients.

What are the Essential Job Functions and Responsibilities? 

• Ability to identify, coordinate, communicate, and participate in discharge planning with patients and multidisciplinary team via in-person interaction, email, and phone communication.
• Ability to recognize and monitor potential barriers to safe discharge planning and intervene as appropriate.
• Ability to navigate community resources as well as serving as a reference and liaison for community resources and services.
• Ability to perform conflict resolution and crisis intervention when and where appropriate with understanding of the requirements of mandated reporting.
• Ability to accurately document interventions, assessments, and discharge planning in the Electronic Medical Record.
• Performs other duties as assigned and maintains knowledge of relevant policies, procedures, and requirements related to LMSW/LLMSW.

What Perks or Benefits Can You Look Forward to?

• Low cost benefits including medical, dental, and vision available to you and your dependents
• FSA/DCRA
• 401k/Roth, Financial Wellness Benefit
• Education reimbursement
• Generous Paid Time Off plan (PTO)
• 6 Paid Holidays
• Employee discount in the café, gift shop and pharmacy
• Great work environment with a family feel

What can be expected in this job?

• Must be able to stand or sit for documentation and patient/family interaction the majority of the day.
• Must be computer literate.
• Must be able to use office equipment; file cabinets, fax machine, telephones, and copy machines as needed.
• Must excel in the area of multi-tasking.                    
• Must excel in managing multiple high need patients and situations.

What are the Working Conditions?

• Works in office environments and patient rooms.
• Sits and moves about hospital frequently.
• Frequent interruptions during the workday; prioritizing Emergency Department patients, discharging patients, and provider inquiries.
• Potential emotional stressors related to working with patients and families.
• Inconsistent daily routine; breaks and lunches are scheduled around patient and departmental needs.