Match and Research Specialist

Hub International Insurance
  • Irving, Texas
    22 days ago

    Job Description

    General Description (Summary, Scope, Purpose)

    Responsible foraccurately handlingoutboundbusinesscallsand relatedmortgageinsurance documentation/processing.  

    About HUB:

    HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you’re dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance trackingblanket, and impairment programs are designed to address lending risk comprehensively.Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio.

    Why Choose HUB?

    Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Responsible forcompleting outbound telephone calls to insurance companiesin order toretrieve documentation orvalidateinformation.

    • Responsible for working within a call queueand documenting system withappropriate notations.

    • Performs research and document retrieval fromon-lineinsurance sites.

    • Completes other research projects as assigned.

    • Relieson instructions,proceduresand pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals.

    • Maintains at least minimumproficiencyresults for productivity (to process data entry in addition to calls)and quality of work performed.

    • Develops andmaintainspositive working relationships.

    • SupportsCompany bymaintainingminimum performance standards based on company service commitments as well as individual goals.

    The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typicallyand the scope of responsibility.It should not be considered anall-inclusive listing of work requirements.Individuals may perform otherduties asassigned, including work in other functional areas to cover absences,equalizepeak workperiodsor otherwiseto balancethe workload.

    MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

    • Required- 10 keytyping: Minimum 32 WPM

    • Required- Reading Comprehension: Understanding company manuals step-by-step

    • Required- a working knowledge of Windows computer environment & Office softwareexpeciallyExcel.

    • Skills testing may beprior to an interview

    • Prior P&C Insurance,Mortgage, or Forced Placed Insurancerelated experience is a plus, but not

    • Detail-oriented

    Licensing or Certification Requirements· None required

    Physical Demands:

    The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions of the job. 

    QUALIFICATIONS 

    To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbentmustmaintainthat license or certification by meeting all continuing education andother requirements. 

    BENEFITS

    • HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL)
    • FSA available
    • Dental plans through BCBSIL
    • Vision insurance through VSP
    • Employer paid Short Term Disability
    • 5 Weeks of Paid Parental Leave
    • Employer paid Life Insurance – 2x your salary
    • 401k -Company matching
    • 10 paid Holidays
    • Floating Holidays and Personal days
    • Accrue Vacation and Sick time from day 1
    • Tuition Reimbursement
    •     Starting Pay Range: $16.00 - $16.50 an hourMonthly Bonus Opportunities: Up to $300 a month!Hybrid in Office Schedule: 4 days at home and 1 day in office (*A performance-based work-from-home incentive is available after successful completion of the 90-day probationary period.)
    Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

    HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

    E-Verify Program

    We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team 

    HUBRecruiting@hubinternational.com

    . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Numbers & Facts

    LocationIrving, Texas

    Skills

    • Commercial Real Estateunmatched
    • Computer Systemsunmatched
    • Data Entryunmatched
    • Data Processingunmatched
    • Dental Insuranceunmatched
    • Documentationunmatched
    • E Programming Languageunmatched
    • Entrepreneurshipunmatched
    • Federal Laws and Regulationsunmatched
    • Financial Servicesunmatched
    • Flexible Spending Accountsunmatched
    • Health Planunmatched
    • High School Diplomaunmatched
    • Insuranceunmatched
    • Loan Collateralunmatched
    • Loansunmatched
    • Microsoft Windows Operating Systemunmatched
    • Mortgageunmatched
    • Outsourcingunmatched
    • Preferred Provider Organization (PPO)unmatched
    • Regulationsunmatched
    • Residential Real Estateunmatched
    • Riskunmatched
    • Risk Managementunmatched
    • Sales Managementunmatched
    • State Laws and Regulationsunmatched
    • Strategic Planningunmatched
    • Work From Homeunmatched

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