Responsible foraccurately handlingoutboundbusinesscallsand relatedmortgageinsurance documentation/processing.
About HUB:
HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you’re dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively.Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio.
Why Choose HUB?
Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
Responsible forcompleting outbound telephone calls to insurance companiesin order toretrieve documentation orvalidateinformation.
Responsible for working within a call queueand documenting system withappropriate notations.
Performs research and document retrieval fromon-lineinsurance sites.
Completes other research projects as assigned.
Relieson instructions,proceduresand pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals.
Maintains at least minimumproficiencyresults for productivity (to process data entry in addition to calls)and quality of work performed.
Develops andmaintainspositive working relationships.
SupportsCompany bymaintainingminimum performance standards based on company service commitments as well as individual goals.
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typicallyand the scope of responsibility.It should not be considered anall-inclusive listing of work requirements.Individuals may perform otherduties asassigned, including work in other functional areas to cover absences,equalizepeak workperiodsor otherwiseto balancethe workload.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Required- 10 keytyping: Minimum 32 WPM
Required- Reading Comprehension: Understanding company manuals step-by-step
Required- a working knowledge of Windows computer environment & Office softwareexpeciallyExcel.
Skills testing may beprior to an interview
Prior P&C Insurance,Mortgage, or Forced Placed Insurancerelated experience is a plus, but not
Detail-oriented
Licensing or Certification Requirements· None required
Physical Demands:
The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions of the job.
QUALIFICATIONS
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbentmustmaintainthat license or certification by meeting all continuing education andother requirements.
BENEFITS
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team
HUBRecruiting@hubinternational.com
. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.| Location | Irving, Texas |
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