Material Damage Adjuster II

Position Summary

Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage.

Candidates will be considered for Material Damage Adjuster I and Material Damage Adjuster II based on qualificaitions.

The successful candidate will live in Cabell County/surrounding areas.

This is a work from home position and a company car is provided along with the necessary equipment to perform the role.

Candidates with a WV Adjuster's license are preferred.

Duties and Responsibilities

• Arranges to inspect vehicles, driving to site of accident/damage within assigned territory or others if required. Photographs damaged areas, writes estimates, determines rental need and controls those costs according to company guidelines.
• Negotiates repair costs, establishes value, settles total losses and handles disposal of salvage.
• Distinguishes cause of damage for appropriate policy coverage.
• Issues settlement checks and keeps appropriate records.
• Responds to Policyholders and claimants complaints stemming from original adjustment.
• Establishes rapport with Agents and claims adjusters.
• At the request of Underwriting, evaluates antique and classic cars for coverage value.
• Attends appropriate training sessions.
• The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Competencies

Ability To Learn And Follow Procedures

Ability to Manage Complexity

Arithmetic Computation

Decision Making

Developing And Maintaining Relationships

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Numerical Reasoning

Oral Communication

Planning And Organizing

Problem Analysis

Service Orientation

Time Management

Qualifications

High school diploma, or GED, required. Five years experience in body shop or insurance claims adjusting, including estimate writing experience required. Experience with The ERIE preferred. Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two weeks. Appropriate license as required by state. Valid driver's license and good driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20>
Lifting 20-50 lbs; Occasional (<20>
Lifting Over 50 lbs; Occasional (<20>
Driving; Frequent (50-80%)

Pushing/Pulling; Occasional (<20>
Manual Keying/Data Entry; Occasional (<20>
Climbing; Rarely

Nearest Major Market: Huntington
Nearest Secondary Market: Ashland
Job Segment: Underwriter, Adjuster, Claims, Insurance