Material Damage & Specialty Director

Material Damage & Specialty Director

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do: As the Material Damage & Specialty Director you will direct the Property/Casualty Shared Services Material Damage staff responsible for auto, specialty vehicle, and related claims, including both non storm and storm operations. Other duties include:

• Establish and execute the material damage claims strategy, including service delivery, operational performance, performance metrics, and continuous improvement initiatives that support client/member service, growth, loss ratio, and efficiency goals.
• Lead enterprise storm response for material damage claims, including planning, readiness, resource deployment, surge capacity, workflow prioritization, and consistent claim handling and customer communication during catastrophe events.
• Direct the activities of the specialty units within the claim department.
• Lead training development for claims handling, technical auto/specialty vehicle damage assessment, and catastrophe response processes.
• Develop and manage the material damage claims budget, including catastrophe-related expenditures.

What It Takes to Join Our Team:

• College degree or equivalent plus ten years of relevant experience required.
• Five years management experience in underwriting, claims, or property and casualty insurance required.
• Demonstrated leadership, customer service, team orientation, and technical/business/industry regulations related skills required.
• Travel required (approx. 25%-30%) including overnight, and must be able to work under all kinds of weather conditions.

What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau....where the grass really IS greener!

If you're interested in joining a company that appreciates employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!

Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.