Material Handler

Mercy Hospital St. Louis
Full-Time (40 hours/week)

Job Summary

The Material Handler is responsible for receiving, processing, and delivering supplies throughout the hospital in a timely, accurate, and professional manner. This role ensures efficient supply chain operations by managing incoming and outgoing shipments, maintaining inventory accuracy, and supporting hospital departments in a fast-paced environment.

Key Responsibilities

Distribution

• Sort and stage received packages by delivery route.
• Deliver supplies to designated departments, ensuring accurate chain-of-custody scanning.
• Prioritize time-sensitive, overnight, and urgent deliveries.
• Maintain organization and cleanliness of receiving and staging areas.
• Ensure package integrity, including handling of refrigerated or sterile items.
• Safely operate material handling equipment.
• Inspect outbound shipments for accuracy and proper labeling.

Receiving

• Process incoming shipments accurately in supply chain (SC) systems.
• Label and prepare shipments for internal distribution.
• Unload and verify deliveries according to policy.
• Maintain inventory rotation using FIFO (First-In, First-Out).
• Research and resolve missing or lost shipments.
• Maintain a safe, clean, and organized receiving dock.

Equipment Distribution / Pick-Up

• Prepare and transport medical supplies and equipment.
• Manage inbound and outbound shipments efficiently.

Mail Services (as applicable)

• Sort, process, and deliver incoming mail.
• Prepare outbound mail and coordinate vendor pickup.
• Provide customer support related to mail services.

Customer Service

• Deliver excellent customer service and resolve service issues per policy.
• Communicate effectively with internal departments.

Technology

• Utilize supply chain software for tracking, issuing, and inventory management.
• Perform accurate data entry and system updates.
• Use Microsoft Office and internal systems effectively.
• Complete required training and compliance modules timely.

Safety & Compliance

• Follow all hospital safety and infection control policies.
• Adhere to department procedures and regulatory requirements.

Training & Support

• Assist in training new team members as a preceptor.
• Support departmental projects and initiatives.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in supply chain, logistics, or healthcare environment preferred.
• Basic to intermediate computer skills required.
• Strong verbal and written communication skills.
• Ability to multitask and work efficiently in a fast-paced setting.
• Strong attention to detail and organizational skills.

Physical Requirements

• Ability to lift and move up to 50 pounds.
• Regular walking, standing, and material handling required.