The role of the Courier is responsible for delivering packages, documents, and other items from between locations, providing exceptional service, and prioritize safety precautions to ensure the parcel(s) are undamaged, and the vehicle is cleaned and adequately fueled, meeting company standards and brand representation.
Responsibilities
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Deliver packages and other items from one location to another. Taking packages from a sender, delivering them to a recipient, or delivering packages between different sites is part of the regular job duties
Couriers may be required to operate a vehicle, such as a car or a van, to make deliveries. They are responsible for maintaining their vehicle, including performing regular inspections, servicing, and repairs.
Must navigate their delivery routes efficiently, using maps, GPS, or other navigational tools. They must also be able to plan their routes to minimize delivery times and optimize their efficiency.
May require interaction with customers in person and over the phone. They must have excellent customer service skills and be able to answer customer questions, provide information about deliveries, and address any concerns or complaints.
Responsible for the accurate records of their deliveries, including pickup and delivery times, delivery addresses, and any issues or delays that may have occurred.
Must operate their vehicles safely while complying with traffic laws and regulations. They must also ensure the security of the packages they are delivering, taking appropriate precautions to prevent theft or damage.
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Education Requirements: High School Diploma/GED
Licenses/Certificates: Drivers License in state of residency
Qualifications:
Be able to read, write and verbally communicate in English
Sit for long periods and walk short distances
Possess the manual dexterity to operate a van safely
Currently holds a valid Drivers License in state of residency
Ability to lift a minimum of 50 pounds
Be at least 18 years of age
Be able and willing to smile during every customer interaction
Maintain uniform standards while around the account
Pass a criminal background check and drug test
Driving record must meet company standards
Ability to successfully pass company issued driving test
Ability to create relationships with customers
Problem Solving abilities
VPNE is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
| Location | Boston, MA |
| Industry | Travel, Transportation and Tourism |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1990 |
| Website | http://www.vpne.com |
About Us
VPNE Parking Solutions is the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, universities, events, and hospitality companies throughout the nation.
At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services.
Founded in 1990, VPNE provides custom designed parking, transportation, and support services solutions to the Healthcare, Hospitality, Real Estate, Education, and Event Industries. We believe our responsibility is to drive our client's business and build their brand.
Our Approach
We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. We also provide additional services to ensure that all aspects of our clients' business is successful and their customers are happy.
By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, vision, and life insurance, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.
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