Materials Handling and Fulfillment Technician

Help us deliver for coffee, tea, allied products, and equipment customers by keeping our warehouse accurate, efficient, and SQF-compliant.

Impact of the role

• Maintain product flow: receive, pick, and ship orders on time and error-free.
• Guard data integrity: keep WMS records accurate and investigate issues in JDE.
• Protect our facility: enforce safety, sanitation, and inventory security standards.
• Support the field: provide route relief and operate sprinter vans/box trucks when needed.

Core responsibilities

• Execute receiving, shipping, order selection, and sanitation in line with SQF procedures.
• Operate forklifts and other MHE to load/unload efficiently and optimize storage utilization.
• Verify inventory accuracy through process checks, system review audits, and complete transaction documentation.
• Identify and correct overages/shortages from the distribution center or external vendors quickly and accurately.
• Analyze system transactions and investigate data entry to ensure JDE accuracy.
• Complete full inventories and weekly cycle counts to maintain stock integrity.
• Follow all safety rules; keep the warehouse clean, organized, and secure.
• Collaborate with the warehouse supervisor to uphold inventory security and cleanliness standards.
• Perform other tasks as assigned to support branch/warehouse operations.

Qualifications

Education & Experience

• High school diploma or GED required.
• 1+ year of general factory/warehouse/inventory/finished goods/line picking experience preferred.

Licenses & Physical

• Must pass a DOT physical; valid driver’s license and clean driving record required.
• Ability to lift up to 50 lbs.
• Forklift certification preferred; willing to learn additional machinery.

Technical Skills

• Knowledge of quality control procedures and guidelines.
• Effective written and oral communication.
• Accurate reading of numbers/text; experience with WMS and computer terminals; basic computer literacy.

Professional Traits

• Integrity, ownership, and a can-do mindset.
• Self-driven learner; seeks mentors and growth opportunities.
• Critical thinker who prioritizes and drives operational improvements.
• Collaborative relationship-builder with peers, leaders, teams, and customers; eager to help others succeed.

Compensation

$20.25–$21.25 per hour