EMSAR, headquartered in Austin, Texas, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR's customer-centric model enables the Company to customize and deliver the highest quality solutions to its blue-chip and emerging client base. EMSAR's portfolio of services includes:
- On-site technical field support, including maintenance & repair
- FDA field change orders ("recalls")
- Bench repair and remanufacturing
- Installation
- Call center
- Contract manufacturing and logistics
- FDA compliance and validation
- Project management
- Training and education
GENERAL DISCUSSION OF RESPONSIBILITIES, MISSION AND STRATEGY
We are looking for a Materials Management Coordinator I who is passionate about our core mission - to customize and deliver the best and highest quality solutions to our customers. The Materials Management Coordinator I will support the companys mission, vision, and values by exhibiting the following traits: Trust, Respect, Accountability, Innovation, Teamwork and Servant Spirit.
The Materials Management Coordinator I is responsible for:
- Under direct supervision, completes the Order Entry process
- Identify part numbers that need to be entered into the database
- Under direct supervision, processes returns per client contract
- Purchase from the strongly controlled OEM Purchase program
- Manage the technician tool inventory
- Utilize automated tools to channel inventory/sales data into reports
- Maintains a clean and orderly work station
- Summary: Purchase (POs), Process, Invoice, Process returns, research parts as needed.
- Additional duties, as required
DISCUSSION OF PERSONAL CHARACTERISTICS AND "FIT"
The Materials Management Coordinator I will be an integral member of the team but also must be willing and able to take direction and have a desire to learn. The candidate must be energetic, driven and have a professional demeanor. The highest integrity is a must.
- Analytical - Under supervision, is able to distinguish between internal and external customer requests and process accordingly
- Problem Solving - The individual identifies problems in a timely manner and gathers and analyzes information. Works with Material Management Supervisor to determine appropriate solutions
- Leadership - Ability to handle disconnected data and requests in a changing and dynamic atmosphere
- Quality Management - The individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
- Judgment - The individual defers to Supervisor and/or Materials Management Coordinator III on decisions outside of normal scope.
- Attention to Detail - Job requires an accurate eye and thorough follow through when completing work tasks
- Initiative - Job requires a willingness to take on responsibilities and challenges
- Planning/Organizing - The individual uses time efficiently and adheres to the action plans provided, maintains clean and organized work station
- Safety and Security - The individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly
- Teamwork - Ability to work in a collaborative style
- Organizational Skills - Ability to work under tight deadlines and handle multiple, detailed oriented tasks; Meticulous with details
- Communication - Outstanding customer service demeanor and communication/presentation skills
- Comfort working in a fast-paced environment with dynamic priorities
- Comply with all company policies and procedures and adhere to company standards
DISCUSSION OF QUALIFICATIONS
- High School diploma or GED
- 0 to 2 years' experience in Supply Chain Management (Production Planning and Inventory Control, Demand Management, Sourcing, Manufacturing and/or Packaging)
- Basic skill in Microsoft Office (Word, Excel, Outlook, etc.)
- Visual acuity to read instructions, operate machines, and visually inspect equipment
- Ability to follow detailed and defined work processes and work instructions
- Good oral and written communication
- Excellent attention to detail
Preferred Skill/Experience:
- Experience in VisionCore, (order entry/processing)
- Salesforce (Servicemax), mange inventory
- Dynamics (Invoicing)
- Report Writing skills helpful
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- Ability to lift and/or carry up to 40 pounds.
- Ability to sit, stand, bend, and reach for long periods for time exceeding 4 hours.
Travel: Approximately < 10% travel is expected.