Materials Quality Coordinator

About the job

At Danone, Manufacturing the best products and supplying them to meet demand is a key driver for our plant teams. We are currently looking to hire a Materials Quality Coordinator based in our West Jordan, Utah yogurt manufacturing facility!

Job Summary:

The Materials Quality Coordinator will support the implementation of the Danone USA's Quality Assurance standards through technical guidance, analysis, and leadership to continuously improve quality performance. The Materials Quality Coordinator is accountable for capability assessment and improvement in the areas of food safety controls, product specification performance, as well as cleaning and sanitation validation.

Key Responsibilities:

As a key member of our team, you will play an important role in driving our mission forward. The following responsibilities outline the core expectations and contributions for this position:

• Provide Quality and Food Safety technical guidance, analysis, and leadership driving improvements in manufacturing processes, sanitation processes/systems, and quality systems.
• Represent Quality and Food Safety as a leader of the plant's Quality Pillar within the company's IWS program for assigned business unit(s).
• Ensure compliance to Danone Food Safety & Quality standards, ODA, FDA, and FSSC 22000 standards, and adherence to specifications. Support internal and external audit requirements. Perform necessary audit tasks and support closure of action items.
• Participate as a member of the Food Safety Team and assist in the development, revisions, and implementation of the Food Safety Plan.
• Support the Quality Management System and participate in development & review of quality and sanitation SOPs. Assist & potentially lead implementation of QFS programs.
• Develop, design, and conduct training and mentoring about food safety and quality topics to develop a strong quality culture.
• Assess and work to improve process capability across key product platforms.
• Compile and analyze KPIs indicative of production line health (quality performance, microbiological quality, preventive maintenance, sanitation effectiveness, etc.) and drive improvement actions.
• Investigate, analyze, and assess consumer and customer complaints. Develop, train, and launch the process to engage the entire manufacturing team on the process to investigate and improve complaint processes. Ensure product non-conformances and process non-conformances are tracked and logged for corrective action into the Quality system.
• Develop expertise working within the various Danone ERP (SAP), WMS, LIMS, and Quality computer systems (Veeva).
• Support the analysis of customer and consumer feedback to identify improvement opportunities. Drive improvement by implementing corrective actions.
• Provide training and mentoring to operations teams on food safety and quality related topics to develop a strong quality culture.
• Support the validation of cleaning effectiveness via the sanitation ("Neptune") program.
• Support the development of quality and sanitation SOPs.
• Manage and troubleshoot non-conformances (raw materials, packaging, product, environmental monitoring, etc.) and drive root cause analysis. Assign corrective action, collaborate with supply-quality and other functions, and follow-up on completion, production processes, etc.
• Support change management processes related to new products, packaging, equipment, and processes.

Physical Demands

• While performing duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop; kneel; crouch; crawl; taste and/or smell, talk and hear.
• Ability to bend & stoop at waist level as well as bend & twist neck and head.
• The employee must regularly endure repetitive minimal to moderate lifting 10lbs up to 50lbs and occasional team lifting above 50lbs. Requires normal range of hearing and vision (including colors) to record, prepare and communicate appropriate reports and results.
• The employee is frequently standing on a concrete surface for 8-, 10- or 12-hour shifts
• Occasionally may need to climb on stairs, step ladders, stool.
• The noise level in the work environment is usually moderate.
• Ability to work up to 12-hour shifts.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee regularly works near moving mechanical parts and is regularly exposed to wet and/or humid conditions. The employee may be exposed to fumes or airborne particles, toxic or caustic chemicals and may be exposed to loud noises in the plant. The employee occasionally works in high, precarious places and is occasionally exposed to extreme cold, risk of electrical shock and vibration

Engagement in our Integrated Work Systems

Ensure adherence to plant standards and procedures (including but not limited to GMP, AIB, FDA, IWS, Quality, Safety, Finance, ISO, HOPE, Danone Behaviors, Daily Direction Setting, Driving OE). As a fundamental piece of the organization, your responsibility is to participate and own the implementation and deployment of IWS system and its pillars (Leadership foundation, Daily Direction Setting, Driving OE; Autonomous Maintenance; planned Maintenance; Focused Improvement; Education and Training; Environmental, Health and Safety; Quality; Organization; Supply Network; Early Equipment Management) with the objective of owning your space, owning your performance (Safety, Quality, Cost, Delivery, Mobilization, Nature) and owning your continuous improvement.

Compensation & Benefits:

Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.