Matron | Part-Time | Santa Clara Convention Center

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:

Following specific instructions, established procedures, written orders, and plans subject to inspection of work during and upon completion. The Matron is responsible for completing work assignments properly and in accordance with specified time limits as directed by your supervisor. Perform all building custodial work to ensure a clean building. This work will include the cleaning of all offices and public areas and sanitizing of all building restrooms. During a shift it will be expected that this work continues into areas used for Meetings, Banquets and Trade Shows as determined by the Shift Lead.

 

This role pays an hourly rate of $25.53 (per CBA).

 

Benefits as per the union agreement.

 

This position will remain open until November 13, 2026.

Responsibilities:

• Monitors and maintains restrooms and replenishes restroom supplies during and after event functions.  
• Transports trash, recycling, and lobby fixtures.  
• Polish escalators, drinking fountains, restroom fixtures, etc. 
• Clean and wipe walls, ceiling, woodwork, windows, doors, and sills.   
• Dust mops and wet mops floor surfaces.  
• Vacuuming, stain removal, and carpet extracting of all carpeted areas and fabric furniture.  
• Assist in tasks associated with assembly, disassembly, or installation of Conventions Center equipment (table, chairs, stages, etc.) 

Qualifications:

• High school diploma or general education degree (GED); or two years of related experience and/or training; or an equivalent combination of education and experience.  
• Ability to work various workdays and hours to meet business needs, including early/late hours, long days, weekends, and holidays. 
• Must be reliable and punctual.  
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write daily logs, routine reports, and correspondence. 
• Ability to speak effectively to customers, clients, and other employees of the organization. 
• Ability to work well with customers, clients, and employees with a positive attitude and strong customer service. 

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.