Mayor''s Office Internship

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected.

• Respond to constituent concerns via telephone, email and traditional correspondence in timely, efficient manner and redirecting to other city departments or outside agencies when necessary. Create and maintain records relating to the assistance provided.
• Create informational briefings for the Mayor and staff for internal meetings and public events.
• Organize and coordinate city outreach efforts and other public events.
• Conduct in-depth policy research on areas as assigned.

NON-ESSENTIAL/MARGINAL FUNCTIONS:

• Perform other duties and assume other responsibilities as requested.

EDUCATION / QUALIFICATIONS:

• Current undergraduate or graduate student in good standing working toward a degree in Social Studies, Political Science, History, or Business Administration, or similar program. Recent graduates will also be considered.

Experience with Microsoft Word and Excel.

KNOWLEDGE SKILLS AND ABILITIES:

• Ability to work with a degree of autonomy.
• Enjoyment of working and interacting with variety of people.
• Must be flexible, courteous, and interested in public service as well as a wide variety of public functions.
• Excellent communication, writing, and analytical skills.
• Quick learner.
• Ability to work well with others.
• Foreign language skills (especially Spanish) a plus.
• Graphic design and digital media experience.

CERTIFICATES, LICENSE, REGISTRATION:

• Valid Driver's license required.

EQUIPMENT:

Computer, telephone, calculator, copy machine.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.

WORK ENVIRONMENT: Work is performed in an office setting with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate in the office. Entire office is smoke free.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at will employer.

Essential Duty: Uphold Core Values

All employees of the City of South Bend are expected to uphold and actively demonstrate the City's Core Values in their daily work, which are summarized below:

• Excellence - Deliver high-quality service and strive for continuous improvement.
• Accountability - Take ownership of responsibilities and outcomes.
• Innovation - Seek creative solutions and embrace new ideas.
• Inclusion - Promote a respectful, equitable, and welcoming environment.
• Empowerment - Support and encourage others to grow and succeed.

This duty is fundamental to fostering a positive workplace culture and delivering exceptional public service. These values shape our culture, inform our decisions, and inspire our work every day.

Equal Employment Opportunity & Diversity Statement

The City of South Bend is an equal opportunity employer. We do not discriminate or tolerate harassment based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. Employment decisions are based on qualifications, merit, and organizational needs. We value and celebrate diversity and are committed to fostering an inclusive workplace for all employees.