Maître D’ / Guest Experience Supervisor

Benefits:

• Opportunity for advancement
• Training & development
• 401(k)
• Employee discounts

 
The Northport Hotel is seeking a polished, hospitality-driven Part-Time 
 Maître D’ / Guest Experience Supervisor 
 
This position is much more than simply greeting guests at the door; we are looking for someone who understands the art of hospitality and can create a warm, elevated, and memorable first impression from the moment guests arrive. 
 
The ideal candidate is confident, personable, professional under pressure, and thrives in an upscale dining environment. Attention to detail, poise, communication skills, leadership, and a genuine passion for guest experience are essential. 
 
Responsibilities Include:
• Welcoming and engaging guests with warmth and professionalism
• Managing reservations, guest flow, and seating efficiently
• Maintaining strong communication with management and service teams
• Anticipating guest needs and handling special requests with care
• Assisting in creating a seamless, elevated dining experience
• Maintaining composure and professionalism during high-volume service
• Mentoring, coaching, and helping develop the host team to ensure consistency in hospitality standards and guest experience
• Leading by example and helping create a positive, team-oriented culture
• Supporting the overall culture and hospitality standards of the hotel and restaurant 


Qualifications:
• Minimum 3 years experience in an upscale restaurant, hotel, or hospitality environment required
• OpenTable and/or Resy experience is a must
• Strong leadership, communication, and organizational skills
• Professional appearance and demeanor
• Ability to multitask and remain calm under pressure
• Weekend and holiday availability required 


If you are passionate about hospitality and love creating an unforgettable guest experience while helping lead and inspire a team, we would love to meet you.