MDM Admin/ Production Support Consultant

Q1 Technologies, Inc

Plano, TX

JOB DETAILS
SKILLS
Administrative Skills, CA Workload Automation AE (AutoSys Edition), Consulting, Corrective Action, High Availability, Identify Issues, Maintenance Services, Manufacturing Data Management, Master Data Management (MDM), Operational Improvement, Problem Solving Skills, Process Improvement, Production Support, Root Cause Analysis, Service Level Agreement (SLA), Support Documentation
LOCATION
Plano, TX
POSTED
14 days ago
Job Title: MDM Admin/ Production Support Consultant
Location: Plano, TX (Onsite)
Duration: 6 Months

Role Descriptions:
  • Provide production support for Master Data Management (MDM) applications, ensuring system stability, issue resolution, and continuous availability.
  • Monitor, troubleshoot, and resolve incidents, service requests, and production defects within defined SLAs.
  • Collaborate with business users, development teams, and stakeholders to analyze root causes and implement corrective actions.
  • Perform job monitoring, scheduling, and support activities using MFT and AutoSys tools (preferred experience).
  • Maintain support documentation, participate in release activities, and drive process improvements for operational excellence.

About the Company

Q

Q1 Technologies, Inc

Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.

Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
http://q1tech.com/