Assisted Living, Billing, Centers for Medicare and Medicaid Services (CMS), Communication Skills, Conference Management, Customer Support/Service, Documentation, English Language, Federal Laws and Regulations, Health Plan, Healthcare, Interpersonal Skills, Long-Term Care, Medicare, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Minimum Data Set, Multitasking, Nonprofit, Nursing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Management, Psychiatry and Mental Health, Registered Nurse (RN), Regulations, State Laws and Regulations, Support Documentation, Time Management, United States Department of Energy (DOE), Utilization Management, Writing Skills