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MDU Growth Specialist

Sonic Internet + Phone

Berkeley, CA

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JOB DETAILS
SALARY
$20–$24 Per Hour
SKILLS
Broadband, Communication Skills, Condominiums, Customer Relationship Management (CRM) Systems, Customer Support/Service, Depth Perception, Driver's License, Event Management, Federal Bureau of Investigation (FBI), Installation Guide, Marketing, Marketing Strategy, Multitasking, Online Communities, Physical Demands, Presentation/Verbal Skills, Property Management, Reimbursement, Reporting Skills, Revenue Growth, Sales, Sales Management, Salesforce.com
LOCATION
Berkeley, CA
POSTED
10 days ago
Position Title:MDU Growth Specialist

Department: Consumer Sales

Reports To: MDU Sales Manager

FLSA Status: Non- exempt/hourly, Full-time, Benefited

Compensation Details: $20-$24/hour PLUS commission. mileage reimbursement

Benefits & Perks
  • Medical, Dental, and Vision coverage
  • 401(k) + Profit Sharing
  • Paid Time Off
  • Education opportunities
  • High-speed internet stipend
  • Paid comprehensive training
  • Growth opportunities
  • Company vehicle provided
  • Paid pregnancy/bonding leave
LOCATION: East Bay, CA

Position Summary:

In this role, you will work within the consumer field organization responsible for driving sales by securing new fiber orders from apartment, condo and multi-dwelling units within Sonic's fiber footprint. These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants of apartment, condo and multi-dwelling units within their assigned territory, to increase the MDU overall Sonic take rate, in our fiber footprint.

Position Type/Expected Hours of Work:

Full-time (40 hours per week), non-exempt position

Travel: Travel is expected for this position. A valid California Driver's License and Clean DMV is required.

Essential Duties and Responsibilities:
  • Meet Monthly sales performance expectations and Drive Take Rate at Full Building Installs to 30%
  • Complete at least 200 knocked doors and 3 new orders per day through door hangers and door knocking.
  • Coordinate onsite events with landlords and property managers.
  • Visit Full Building Installs during installation coordinating with Acquisition team.
  • Check the regular dispatch calendar for standard single-unit installations.
  • Utilize Salesforce Maps for efficient marketing routes and track doors knocked per day.
  • Leave marketing materials behind and send emails to online community groups.
  • Record and update opportunities daily in Directly and Salesforce.
  • Follow a weekly schedule with quality field activities.
  • Provide daily reports on scheduled visits and results to the Sales Manager.
  • Focus on increasing Take Rate on Acquired Buildings. Use FBI excel sheet to attack lowest take rate buildings.
Competency:

To perform the job successfully, an individual should be familiar or able to learn:

Sonic's Fiber installation process
  • Basic understanding of Sonic internal Tools
  • Understanding of Customer Relationship Management (CRM) software, Salesforce a plus
  • Working knowledge of MS Suite
  • Good communicator both verbally and written
  • Must be able to multi-task and balance many priorities
  • Solid teamwork skills


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

The support team trains and supports a diverse group of products and services. We react to many situations simultaneously and require multitasking in a fast-paced environment daily.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit; key/type. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Opportunity:

Sonic is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of race, color, religion or belief, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, pregnancy or maternity, genetic information, or any other characteristic protected by law.

Acknowledgement:

Sonic is an at-will employer. The job description does not constitute an employment agreement, or contract, between the employer and employee and is subject to change. Other functions may be assigned and/or reassigned by the employer as the needs of the employer and requirements of the job change. The only employment contract that exists between you and Sonic is that of at-will employment. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.

About the Company

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Sonic Internet + Phone

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